Persona 30e. Ribbon keeps breaking, I have tried the taping it and rolling it back. It started suddenly,first I was only printing barcodes, but i did use the test print and it worked fine, Then when I tried to print 1st empployee badge the card came out with parts of ribbon stuck to card, and what looks like globs of color in one area and light faded color on rest of card. Now I tried to print card printed all yellow but still ribbon broke. Sounds like a screeching when I put card in and card usually gets stuck. I dont have cleaning kit so if you can suggest a way to clean it without kit. Thanks

Hi there,

Try to do a sensor calibration first done through the printers driver. Here's how to calibrate:

1. Click the Start button in the lower left corner of your monitor and select Settings. Then select Printers and Faxes.

2. In the Printers and Faxes window, Right Click on the driver for your printer and select Printing Preferences from the list.

3. In the Persona C30e Card Printer Printing Preferences window, Select the Calibrate tab and then click the Sensors button.

4. For the C30 and C30e printers follow the instructions in the Calibration window to calibrate the ribbon sensor. When the calibration is complete, the printer will beep twice.

Note that for the C30 or C30e printer, you must cover the front of the printer before clicking the send button to prevent ambient light from entering the printer as it may negatively impact the ribbon calibration process.

If still the same issue then you need to replace the parts.

Thank you for using FixYa. Hi there, Try to do a sensor calibration first done through the printers driver. Here's how to calibrate: 1. Click the Start button in the lower left corner of your monitor and select Settings. Then select Printers and Faxes. 2. In the Printers and Faxes window, Right Click on the driver for your printer and select Printing Preferences from the list. 3. In the Persona C30e Card Printer Printing Preferences window, Select the Calibrate tab and then click the Sensors button. 4. For the C30 and C30e printers follow the instructions in the Calibration window to calibrate the ribbon sensor. When the calibration is complete, the printer will beep twice. Note that for the C30 or C30e printer, you must cover the front of the printer before clicking the send button to prevent ambient light from entering the printer as it may negatively impact the ribbon calibration process. If still the same issue then you need to replace the parts. Thank you for using FixYa.