Question about HP PSC 1350 All-In-One Thermal Printer

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Printer Simply Won't Print

I have the 1350 with my HP Pavilion dv6000 running Vista. It's printed in the past with this PC, and when I connect the USB cable it recognizes the device.

However, now the printer's status is perpetually "offline", and printjobs just sit in the queue with nothing happening. The other posts say I dont need to dl any drivers. What should I do to get it printing again?

thx

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Cgsdhasfahf

Posted on Aug 16, 2008

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Remove ALL drivers and software for this device in the control panel, add/remove programs. Go to the HP website Support and software. At this point you may let HP search your computer for their products and it will give you suggested drivers and firmware for their devices that you have connected to your computer. You can also opt to download and install these yourself, just make sure that you pick the drivers for your Vista OS (they are clearly marked). Hope this helps. Simply8718

Posted on Aug 22, 2008

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Posted on Jan 02, 2017

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