Question about HP PSC 1350 All-In-One Thermal Printer

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Printer Simply Won't Print

I have the 1350 with my HP Pavilion dv6000 running Vista. It's printed in the past with this PC, and when I connect the USB cable it recognizes the device.

However, now the printer's status is perpetually "offline", and printjobs just sit in the queue with nothing happening. The other posts say I dont need to dl any drivers. What should I do to get it printing again?

thx

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Cgsdhasfahf

Posted on Aug 16, 2008

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Remove ALL drivers and software for this device in the control panel, add/remove programs. Go to the HP website Support and software. At this point you may let HP search your computer for their products and it will give you suggested drivers and firmware for their devices that you have connected to your computer. You can also opt to download and install these yourself, just make sure that you pick the drivers for your Vista OS (they are clearly marked). Hope this helps. Simply8718

Posted on Aug 22, 2008

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Source: HP support

( Click link above to read complete article and instructions )

Introduction A full feature software and driver package for Windows Vista is not available for your product. However, the Windows Vista operating system installed on your computer contains a basic driver solution for your product. With the basic driver, the buttons on the product do not function and some of the advanced product features are not available. But you can still print, scan, and import and view images on a memory card, using the workaround procedures in this document. Use the following instructions to install the basic driver in Windows Vista, and then review the workaround procedures to use the available features for your product. Installing the printer driver When you connect the product to the computer, Windows Vista detects the hardware and automatically installs the correct driver. A notification lets you know when installation begins and when it is complete. You do not have to download any software or insert the product CD.
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  2. Connect the Universal Serial Bus (USB) cable to the printer and to the computer.
  3. A Your devices are ready to use window might display on the screen. If the window displays and does not close automatically, close the window.
Workaround procedures The basic driver in Windows Vista is sufficient for several functions. You can print from a software program, scan documents, and import and view images on a memory card. Printing Use these steps to print from a software program.
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  2. Click File , and then click Print .
Scanning Use one of the following three methods to scan a document. Method one: Scanning with Windows Photo Gallery
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