Question about HP 1020 Plain Paper Thermal transfer Fax

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HP fax 1020

When receiving faxes, must always manually guide paper through. Otherwise, roller will not catch paper and error message flashes load paper at which point I depress start button and hand feed it in......does this roller need to be replaced due to the loss of friction? Please inform. Thanks.

WWR

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Try cleaning with alcohol if it doesn't work then yes it needs to be replaced

Posted on Aug 12, 2008

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