Make sure you are connecting the modem to the internet or WAN port of the router.
If you are using DSL, see if you can access the set up page of the router. The router set up page would vary per brand. For Linksys for example, type 192.168.1.1 on your browser's address bar. Get to the set up and set to PPPoE and enter the username and password provided to you.
Turn off the modem and the router. Turn on the modem first and wait for the lights to be stable then turn on the router.
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