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I am having a problem with quality on with my VOIP, Avaya phone. My upload speed through cable modem is over 2000kbp/s. Would this quality lie with Avaya or my cable modem for some reason?

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  • eric_barajas Aug 13, 2008

    No using xp on desktop....

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Are you using vista? my friends sound quality is really bad when using teamspeak

Posted on Aug 12, 2008

  • stug45 Aug 13, 2008

    it could be transmit rates between your pc and the "internet". vista automatically optimises this. the way i've been using to find out if mine are wrong is using pcpitstop.com and either using full tests (also gives recommendations to other options) or to just do the internet test. when complete you are required to access the registry to change the setting.

    are you plugged straight into the modem with the phone?? or via pc?

    the above would only work if plugged in via pc.

    i can get good sound quality using normal GPRS which is about 4kb/s! i would say that it would be with the phone as opposed to the modem.


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Does a dell optiplex 260 have a phone modem?


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Call your phone company and tell them that while you are talking on the phone, every once in a while, you notice there is noise. Tell them sometimes the noise gets really bad and it is difficult to hear the person on the other end, but other times it is not even noticeable. They will check the line and maybe change out a segment of cabling, hopefully giving you a better connection.

Modems are twitchy. They can show problems with the line before you actually would notice noise. A small 'white lie' may help the TelCo get things running the way they should be.

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Hi sorry about the chat session the other day, i was not able to see your chat message so I end the session, but to help you with your concern, since internet is already working, then the problem here is the VoIP settings on your modem (since you said it has phone ports on the modem), usually resetting the modem wont change the VoIP (Voice over IP) settings. It would be better if you ask you VoIP provider to check if the modem's VoIP settings is setup correctly. If yes, and you have internet with the modem then upgrading the firmware may help.

If you dont have a VoIP provider then you need to get one in order for the phone line to work.

If you already have one, then contact them so they can configure the VoIP settings on that modem.Get your money's worth with their service

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No because the VOIP need to be loged in first. if you have the voip first then the wireless router and you turned off the router dchp section part of the wireless modem then perhaps it will work, plus you need a voip account.

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Internet speed


Greetings I need for you to answer a couple of questions for me.
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2. are you directly connected to the modem by a wire or are you wireless
3.what kind of operating system do you have windows xp, vista, 2000 etc. etc.
let me know and I can help you Take care..Be blessed...Mark

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