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You'll need to download a brand new rom for it. Your phone will run Windows Mobile 6.5 perfectly, so it's definitely time to upgrade. You'll need a computer running at least Windows XP, your USB data cable, as well as Windows Mobile Device Center installed to upgrade your rom. Once the software is installed, connect your phone to your USB, and start the .exe file for the rom. Make sure you have a full battery before upgrading your rom, and DO NOT TURN OFF YOUR PHONE even if it looks like it has locked or frozen - it hasn't. The file can be found here. http://www.htc.com/www/supportdownload.aspx?p_id=179&cat=2&dl_id=533
Input your serial number, and select the rom upgrade in the drop down box, make sure your phone is connected and charged, and that WMDC is running, and click the file to start the upgrade. Again, DO NOT TURN OFF YOUR PHONE even if it looks like it has locked or frozen. Leave your phone upgrading for a while, go have a cup of tea.
When you get back, you'll have an upgraded operating system, and a phone with English as the language.
Any problems or questions, please feel free to reply.
Sure, download this file to your PC and unpack it. You'll find a pdf file with instructions. Anyway, connect your device to your PC, which shall have either ActiveSync (for Windows XP) or WMDC (Vista and 7) installed, run the extracted executable file, and follow the prompts. The upgrade procedure will hard reset your device. After it comes back to life, it will have a WM6.1 (v1.77) ROM, which is the last ROM released by i-mate prior to its bankruptcy.
Hope it works for you.
Anyway, please, let me know if I can help you any further.
Well not quite sure about this one due to the fact my local AT&T office says they are not sure when they are releasing the WM6 update... your local store must be ahead of mine. But I am sure they could help you with the issue. I myself took a risk and updated the OS by browsing the net. I have no problems right now. You might could google it or try the CD that was sent with your phone.