Brother MFC 420CN All-In-One InkJet Printer Logo

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Anonymous Posted on Aug 12, 2008

My printers doesnt print

The pages doesnt move

  • ss5471 May 02, 2009

    Bought new Dell with Vista 64 bit. Connected Brother MFC 420CN using USB. Driver automatically downloaded. But when I send doc to printer, it never gets there. The queue just says "Error-Printing". Have tried other USB and Ethernet cables. No errors on printer screen. Downloaded driver from Brother web site. Now in the Printers window it shows two Brother printers, one on LPT1 and on on Virtual printer port for USB. When I plug in or unplug I don't get the audio sounds you normally get when you plug something into the computer.



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  • Brother Master 1,363 Answers
  • Posted on Aug 12, 2008
CheckitRight
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Printing doesnt start at top of page

Sure the paper is correctly document may be the printer thinks the paper is metric instead of inch check the printer setting

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

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The printhead may not be moving or it may be moving but not printing. If the printhead is not printing then you should start by checking the print supply. The supply doesnt have to be completly empty to fail. Replace those that are low. The jets may also be clogged. This is common if the printer has not been used in a while. You should refer to the cleaning instructions in the manual and then run the printer's self test. If the printer will not print from the self test then the components involved will be the printhead, the flexible signal cable, the control board and the power supply
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