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I have had this 5100 all in one for 11 months. i have had one thing after another go wrong. it stops responding when i am working on it. and now the color is all wrong. my people have pink faces and the rest of the picture is black. now i am tired of all the problems. i want my money back. it has been a headache to me because my hobby is to do photography. i sent an emal last but have heard nothing back. i called and i couldn't understand the person talking. she was from another country. i couldn't get to the supervisor because they said that the lines were full. now i want to talk to someone who can give me some help about returning this product. i bought it at walmart and they only take back for 30 days glenda lowe

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6 Suggested Answers

Tonerman
  • 62 Answers

SOURCE: Scanner or Copy not working

replace the toner crtridge

Posted on Jun 10, 2007


  • 238 Answers

SOURCE: computer doesn't print color

Hi, the problem seems with the logic board inside the printer, are you in a position to open the printer and try some stunts, that is only if you have done it earlier.. let me know??

Posted on Dec 17, 2007

  • 1 Answer

SOURCE: PROBLEMS WITH COLOR NOT PRINTING

pictures are coming out with a green tint

Posted on Aug 01, 2008

  • 1 Answer

SOURCE: Lexmark X1100 printer will not print black

I came up with a work around for printing black.

I changed the black cartridge with the color cartridge.
Then when I have a letter to print, I change change (or write) the letter text to yellow, red or blue.
Then I can print out a letter.

By printing the text as yellow, red or blue the cartridge will try to print with only 1 color, but will print out black.

If you do not use one of these primary printing colors the out put will be unusable.

I can not of course print out pictures.

Posted on Oct 21, 2008

yooperbud
  • 8637 Answers

SOURCE: color printer prints only pink and black

Normal 0 Could have a corrupt driver.
Disconnect the printer or at least be sure it is turned off. I'd do both and when the CD software program asks you to connect the printer to the USB port, do so and it should again work properly.
Hope this helps. Bud

Posted on Jan 29, 2009

  • 232 Answers

SOURCE: refilled ink cartridges at Walgreens, printer won't recognize

Hello!
28 and 29 are not meant to be refilled. They can physically be refilled, but they won't work. That is because Lexmark has put in a smart chip that doesn't allow refill.
You need to buy 28A and 29A or 34 and 35, those cartridges can be refilled with no problem.

If you find my answer helpful, please vote. Thank you!


Posted on Apr 16, 2010

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