Question about Logitech Harmony 890 LCD Remote Control

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Harmony 890 Pro dropped.....everything looks fine but it no longer controls system

My remote fell off the couch last night. The screen looks fine and does not appear to be damaged BUT it no longer controls anything.

When you press any button, the little display shows that a signal is sent BUT nothing happens. That is, it no longer turns on any device, adjust volume, change channels etc.

Also, when I wiggle the remote, I can hear something rattle on the inside towards the top of it. I suspect the transmitter is broken or loose.

Any suggestions ?

Doug

Posted by on

  • sweeney76 Apr 03, 2009

    I have the Harmony 890 Pro and everything looks fine on the remote screen however when buttons are pressed, nothing happens on the components. You cannot turn components on/off, volume, etc... I can hear a small loose piece of material in the remote when you shake it lightly.



    Logitech is completely useless for tech support and refuse to help you if your remote is over 60 days old. Thoughts?

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You will have to open the unit up and repair whatever broke.

When this has happened in the past to less complex remotes, I have found that usually the oscillator chip has broken off of the circuit board, but whatever it is will have to be resoldered back into its original position.

If you have never worked on electronics before, you will have to take it to a repair shop, send it to the manufacturer, have a knowledgeable friend repair it or buy a new one.

Posted on Aug 12, 2008

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Harmony 890 Remote - kids watched a movie last night and now the screen is zoomed and we don't know how to get back to regular view. They swear they only used that remote.


On the remote, press "Devices" and then select the TV. There should be a command on the LCD screen that is called somethine like Zoom, TVZoom, or a ratio such as 5:10 (the numbers could be anything). If not, test all of the commands. One of them will fix it.

Jul 25, 2010 | Logitech Harmony 890 LCD Remote Control

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Harmony 890 Pro Manual Download


Download Logitech Harmony 890 Pro Remote Control Manual

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Have you misplaced your Logitech Harmony 890 Pro Remote Control Owners Manual?

Would you like a digital, searchable, pdf version of the Logitech Harmony 890 Pro Remote Control Users Guide?

Follow this link to download a pdf version of the operations manual.

I hope that helps.
__________________________________________
Logitech Harmony Firmware Update
Harmony Mac Software Download
Harmony Win Software Download
Logitech Harmony Safe Mode Fix
Harmony Remote Glow Light Fix

on Apr 30, 2010 | Televison & Video

Tip

Harmony 890 Manual Download


Download Logitech Harmony 890 Remote Control Manual

ab0f5e8.jpg

Have you misplaced your Logitech Harmony 890 Remote Control Owners Manual?

Would you like a digital, searchable, pdf version of the Logitech Harmony 890 Remote Control Users Guide?

Follow this link to download a pdf version of the operations manual.

I hope that helps.
__________________________________________
Logitech Harmony Firmware Update
Harmony Mac Software Download
Harmony Win Software Download
Logitech Harmony Safe Mode Fix
Harmony Remote Glow Light Fix

on Apr 30, 2010 | Logitech Harmony 890 LCD Remote Control

1 Answer

Harmony 890 remote has solid blue screen


Try putting the remote in 'safe mode' before doing the firmware update. I can't think of anything else you can try, but 'safe mode' --> Firmware update often does the trick. Here's how:

Launch the Logitech Remote software on your computer and click on "Downloads" (on the top menu bar). Then, take the battery out of your remote and at the same time you connect the USB cable to your remote (it should be already connected on the computer end) press and hold down the Off button at the top of the remote. This will put the remote in "safe mode". Continue to hold down the Off button until you see the message "safe mode requested" on the remote's screen and the screen starts blinking. Now, since your screen is not behaving properly, you may or may not see this message, but after about 5 seconds you can release the Off button. Now, go back to your computer and click on "Firmware". If the software is able to communicate with the remote, an update to the remote's firmware should be executed. This has solved many a 'blue screen of death' problem. Good luck!

Nov 13, 2009 | Logitech Harmony 890 LCD Remote Control

1 Answer

My son dropped something on my Logitech Harmony 890 and damaged the LCD screen. Logitech does not sell a replacement screen. Is the screen replaceable if I buy a damaged remote for the parts? Anyone ever...


I have a Logitech 880 with a similar issue with the LCD and unless you have excellent micro/mini soldering skills, I would recommend looking for a replacement. As an alternative, you may be able to file a claim on your home insurance if your deductible is low enough to cover the replacement/repair of your remote.

Nov 02, 2009 | Logitech Harmony 890 LCD Remote Control

1 Answer

The power flickered on and off last night and since then I cannot get my Harmony 890 remote to change channels. We have Direct TV. It will control the volumn and turn the tv on and off, but will not...


You DirecTV device may have been reset ack to RF. You'll have to make sure the device is set to accept IR commands in order for the Harmony remote to work on it.

This link will help you.

http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=12985

-D

Oct 31, 2009 | Logitech Harmony 890 LCD Remote Control

1 Answer

My logitech harmony 890 remote's screen is blank. it still works fine, but the screen is blue and blank


This seems as though it may be a hardware issue. Please try contacting logitech through phone support of email support under the contact page on www.logitech.com

Oct 02, 2009 | Logitech Harmony 890 LCD Remote Control

1 Answer

Blank Blue Screen, but buttons still work


I had the same problem and when I took the remote apart the ribbon connecting the lcd screen to the remote controller board was sheared. The remote was dropped and the impact caused two of the traces on the ribbon to tear.

Sep 29, 2009 | Logitech Harmony 890 LCD Remote Control

1 Answer

Logitech harmony 890 display is full of lines


Hey!

I had this same issue and Logitech gave me the troubleshooting steps below that got it working again!!!

1) Remove the battery from the Harmony Remote for 10 seconds and reinsert it. If this does not resolve the issue, please continue troubleshooting.
2) Ensure you have the latest version of the Harmony Remote Software (7.7).
3) Update the firmware on the Harmony Remote. The following link shows how to complete this task:
http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=10747
4) Try putting the Harmony Remote in safe mode and complete the firmware update again. The following are the steps to accomplish this:
a) Remove the battery from the Harmony Remote.
b) Press and hold the power button while reinserting the battery into the Harmony Remote.
c) To get out of safe mode, remove the battery for 10 seconds and reinsert it into the Harmony Remote.

I hope this helps!!!

-Kennedy

Aug 02, 2009 | Logitech Harmony 890 LCD Remote Control

1 Answer

Remote works but...


The display will likely have to be replaced. You will have to contact Logitech to see if it's worth the repair cost.

Aug 03, 2008 | Logitech Harmony 890 LCD Remote Control

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