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These phones have all the same problem. I had mine and when I click to take a picture, the background comes back to the desktop. That''s the camera driver. You need to contact SE and they will ask you for some information that is store under the battery compartment. You also need a DC-U 60 flash cable for the Z550i, otherwise is not worth contacting SE.
did u mean that when u perform for a photo from ur camera, it doesnt allow u to store it to phone. if so then u have to check the capacity of ur memory status. or switch to memory card. if the problem is another, then tell me without hesitation. im here to help u.. welcom to fixya..