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Replace Scan head mechanism(while scanning or copying there is a part called scan head moves right to left with light fails to move due to mechanism breakage). For reaching this unit you need to remove flat bed glass. Pl see the snap shot for observation, its easily available in leading spares vendors in India.SCAN HEAD:
I had the same problem and fixed it by unplugging the cable that connects the power to the printer while it was running. I then plugged the cable to the printer in and it worked. I previously reinstalled the driver, but it didn't fixed the problem.
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