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Inability to load new cartridges

EPSON Stylus DX4400 purchased in May 2008.Serial No. K2RV045630, I have difficulty whenever a cartridge runs out.This morning I I had just reached the half way stage in copying a 24 page document, doublesided when a warning appeared to say that three of the cartridges needed replacement. I knew that one cartridge was low before I started. I looked up the manual and followed the instructions on replacement. I opened the lid and pressed the STOP button. The print head moved a little, then flew off to the left and back and forth and returned to the home position with green and red light on as as at the beginning. (No printer icon is on the task bar.) Please advise. leslie.a.mackenzie@btinternet.com Tel. 01382542258

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  • Anonymous Oct 15, 2008

    Turns out that Epson want more money, printer needs a service at cost, ink dump needs emptying.....

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Keep pressing the button to the left of where is says 'stop'. Eventually it will stop on the right hand side and you will be able to lift the grey bar and get to the cartridges

Posted on Oct 18, 2008

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