Having a problem when installing the CD the software does not finish installing. My PC is 2-3 years old running on original installed XP Dell Dim 9100
Say's An Error occurred during installation of the device. The driver installation file for this device is missing a neccessary entry.
This maybe because the INF was written for Windons 95 or later.
Contact your hardware vendor.
Have tried down load from M/soft and says CD is the latest so cannot do this.
Tried the CD at work on a new pc, after a tweak both sound & video works fine.
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Remove the CD, then go to the program files folder and remove the folder that applies to this device. Remove the device from the USB port.
Reboot the PC.
Reinstall the software before you attach the webcam to your PC. Only attach the device when directed by the installation program, or after you have fully installed the software.
It's a pain in the ****, but reboot after you finish installing the software and then attach the device. This will allow the device manager utility to fully recognize the device and apply the appropriate drive files.
http://www.logitech.com/index.cfm/support_downloads/downloads/&cl=gb,en Hello, Copy and paste this link in address window. It's to logitech site for drivers and software downloads. Do a search for model number. Hope this helps.