Question about Acer Aspire 5003WLMi Notebook

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Acer Laptop freezes

Hi,
The above laptop belongs to an older lady. For some time, the laptop "freezes" and can't be switched off except by using the on/off switch. This happens on a regular basis and I haven't been able to find a solution for her. I've used system restore and done all kinds of tests but nothing shows up.

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1. heating problem-> clean the fan
2. svchost problem runs the processor to 100% constantly-> depends what the reason for the svchost. check the cpu useage on your task manager.
a. set the microsoft update to use only windows update.
b. install windows spyware program and run it once.
c. can be other several reasons contact me if so.
3. memory problem -> check memory with memtest.
4. it can be the harddrive that fails. check windows system log for disk errors.
5. it can be the graphics card that overheating or is broken. not much to do then :S

good luck.

Posted on Aug 12, 2008

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