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i have vista home and mine worked fine until i installed a web cam and then it just gave up. But now it works great - here is what i did
unpluged both the scanner and the web cam
uninstalled everything to to w/ the scanner and the web cam.
Installed the driver from the CD and restarted my machine
Install the Photo 6 software
plug in the scanner - works like a champ.
go to the Tech Support they may have a driver down load facility- but the software like paper port may be a problem
but there are plent of free software out there like picasa that do it pretty well all.