Hi. can anyone please help me get rid of this smss in my windows98? when i turn on my computer, there is something popping out c: windows\services--- kept asking what would you like to do with this file? open this file from its current location or save this file to disc. It kept clicking on OK. please help.
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Please Restart your computer and get to 'safemode'.you can do this by pressing F8 before your window starts up then selecting safe mode from the options available.When u get into the safe mode,there will be a pop up menu asking u something,click 'no' button and then click 'restore my computer to a previous state'.you will be shown a calender,you should click the date before your friend gave you the virus,and then start the system restore.after sometime your computer will restart and everything will be all right.
Right click My Computer, select Properties, choose System Restore and turn off SR on all drives.
Then, do all the manual removals you posted before. Then, go to this url: http://www.kaspersky.com/virusscanner and run the full virus scan on all drives.
Because the files you note as infected are actually required by XP to run, you may not actually be able to go online, still try not to remove those files if possible, once they are removed you will have to restart your machine with the XP Disc and tell it to install, load any specific drivers needed such as those for your raid array if you have one, only when Setup tells you Windows is already installed, select Repair instead of New and Windows will heal your system.
So, because of those critical files being corrupted, don't be too surprised that when your online scan asks you to clean your system that your system freezes or halts at some point. Just be prepared with your Windows disc and Product Key.
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