Question about Dell 1710n Laser Printer

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Jams My printer is dell laser 1700. paper is always jamed on the exit rollers

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  • Anonymous Sep 15, 2008

    The paper makes it about 2 inches past the back rollers and then just stops. Any idea if this is a problem with the drum roller or possibly the back rollers?

  • tony248 Oct 14, 2008

    The paper jams on the back rollers and does not complete the cycle. .

  • ilima333 Apr 11, 2009

    "The paper makes it about 2 inches past the back rollers and then juststops. Any idea if this is a problem with the drum roller or possiblythe back rollers?"

    I have this problem too and, not being a printer repair person, I don't know what the "sensor" or the "fuser" are. Can you elaborate and be a bit more descriptive for us laypeople?

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Check the sensor at the rear of the fuser. Sometimes sensor gets stuck.

Posted on Aug 18, 2008

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Got a paer jam and don't know how to open cover,


Turn of the printer, and do not close any of the tray or doors before all of the jams are cleared.
1). remove the paper from paper tray, removed the tray and remove the jams.
2).open the front cover and removed the toner cartidge assembly, remove any jams in this area, and behid the toner cartridge asembly.
3).left the flap at the front of the printer adn remove any jams heneath the lap.
4).Open the rear exit and remove any james.
close all covers and reinsert the paper tray and turn on the printer.

May 13, 2009 | Dell 1700 Laser Printer

1 Answer

Does not pick up paper from the tray


How much paper gone throught the printer since it is new?
usually the pickup roller is good for 10,000-15,000 sheets.(20x500 sheet pack). if the printer went throught that much paper, then the pick up roller need to be replaced.
if not, make sure there nothing stucked on the pickup roller, and the roller is not shining (it need to be soft and rough).

Apr 18, 2009 | Dell 1700 Laser Printer

1 Answer

Dell 1700 will not feed paper


If your Dell 1700 laser printer is not pulling paper all the way, try cleaning the pick up rollers.

To access the pick up rollers. Turn off the printer. Unplug everything from the back of the printer. Take out the toner/drum and set this aside out of the light (the drum is effected by light). Remove the paper tray. Set the printer on its backside. The rollers are located on the underside of the printer where you just removed the paper tray. You may have to move a blue flap to get at the rollers. Take a damp paper towel and clean these off. Another possible solution is to take the grey rollers off and turn them inside out and then place them back on the printer.

The pick up rollers should not be shiney, or cracked and dryed out. If they are, they will not pick up the paper to feed it into the printer. The tires should have "traction" to them so that they can grip the paper and feed it into the printer.

Once you have the tires cleaned off or turned inside out and placed back on reassemble the printer and try printing.

Mar 28, 2009 | Dell 1700n Laser Printer

1 Answer

Paper jam on back rollers


If it jams every time while printing only 1 page and stops just past the exit of the fuser unit, it is most likely that there is a problem with the paper exit sensor on the fuser unit. We have many of the 1700N printers and have seen several times that the paper exit sensor actuator arm gets broken off when removing a paper jam.

Sep 15, 2008 | Dell 1710n Laser Printer

2 Answers

Paper cannot pass the Fuser/pressure rollers


We have many of the 1700N printers and have found that the 2 paper pickup tires must be in good condition to avoid frequent jams. I would highly suggest replacing the 2 paper pickup tires if this printer has a lot of copies on it.You can slip the tires off of the plastic roller and see if they are shiny. If so, replace them.

Aug 12, 2008 | Dell 1710n Laser Printer

1 Answer

Dell 1700 Transfer Roller


These series printers have a typical problem of the paper pickup rollers wearing out resulting in jams, crooked feeds and partial feeds. a quick fix:

take the paper tray out, turn the printer on edge and locate those two rubber roller bands on the pickup arm. Peel them off, flip them inside-out and return them to the rollers. This restores thier sticky rubber side so the papper feeds properly.

Now if you are a heavy printer, you can order some of these from dell for the next time. Washing these in handsaop and water works sometimes too. never use alcohol.

Jan 06, 2008 | Dell 1700n Laser Printer

2 Answers

Dell 1700 often jams in one spot


Just in case you don't know where the rollers are in the paper cassette...remove the paper cassette drawer and he rollers are at the top of the entrance to the drawer. There are two rollers, grasp one between your fingers and gentle pull the roller down to see the mechanism better. Rotate both rollers and you may find a build up of dirt/grime on either or both. Simple clean them with an appropriate wet cleaner & lint free cloth.

Mar 04, 2007 | Dell 1700n Laser Printer

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