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Hp photosmartc5280 printer. not printing, pc is sending and has file in queue.

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Delete printer, reinstall software.

Posted on Aug 12, 2008

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Printer is paused wont restart


it may be that you have a corrupt file in the print queue, a quick fix is possible - switch the power socket OFF, disconnect the PC/Network connections.
power on the printer, it should have had time to clear the memory now, see if the machine is able to print a menu page or config sheet ( open menu enter the information menu- print config sheet:)
if the printeris able to do thiswith no network connections you have eliminated the printer from the problem. next switch on and log into your PC, still disconnected from printer, open print queue and delete all documents from the queue ( your not deleting the files ( just the print requests)) once this is done then reconnect the printer and send first a windows test page ( confirm working connections first ) then attempt to print the failed file - if it fails in the same manner - the file was your problem.

Mar 16, 2014 | HP OfficeJet V40xi InkJet Printer

1 Answer

My printer, HP 8500, has been trying to delete a document for hours with no apparent results. I am unable to print anything else although it does put a new document in queue. I do not get any error...


There are 2 simple methods to resolve any print job stuck in queue issue. However, both the methods will not fix printing issue if the HP Printer is in Error mode. Make sure your printer is able to print self test page to prove its functionality,

First method.

This Utility program resolve all the printing issue for HP Printers Only ( Network and USB connection )

This Utility will Resolve :

1. Check Connectivity between the Pc/laptop and HP Printer
2. Check if there any Documents stuck in Queue
3. Check if all the software/Drivers are correctly Installed
4. Check if the HP Printer icon is the default icon to print
5. Will Resolve Printer Spooler Issue and few more issue

Download the file on Desktop and Run the program ( Ex. File name = HPPDU.EXE )

Click Here to download the Utility and save on Desktop location
Run the HPPDU file and follow the instruction on screen to fix.

If this does not fix, try the 2nd Method given below ( this is manual process to clear the print job stuck in queue )

This works for all brands of printers ( HP, Canon, Epson, Brother etc )

Click Start > Programs > Accessories > then select Command prompt, then the black window will open and there type NET STOP SPOOLER and hit enter that will confirm service is stopped , after that on the black window type NET START SPOOLER and hit enter. Repeat this step 3-4 times and end the command with NET START SPOOLER and hit enter. Open the Printers folder and Refresh the Window ( Press F5 on the keyboard )

The service will be started and all print queue should already be remove.

// Above given solutions help in resolving print queue issue, however check the printer functionality if it is working fine ( the printer should be in working condition and should be able to print self test page, this utility cannot fix printer hardware issue //

Regards,
Ron


* Please rate this solution with Thumbs up and comment to help us improve providing support

Jul 02, 2011 | HP Officejet Pro 8500 Wireless All-In-One...

1 Answer

CAN NOT DELETE A DOCUMENT THAT IS IN THE QUEUE, THEREFORE, NOTHING ELSE WILL PRINT. THE DOCUMENT SAYS IT IS DELETING, BUT DOES NOTHING. i POWERED IT OFF, THEN UNPLUGGED IT FOR A WHILE AND IT IS STILL...


There are 2 simple methods to resolve any print job stuck in queue issue. However, both the methods will not fix printing issue if the HP Printer is in Error mode. Make sure your printer is able to print self test page to prove its functionality,

First method.

This Utility program resolve all the printing issue for HP Printers Only ( Network and USB connection )

This Utility will Resolve :

1. Check Connectivity between the Pc/laptop and HP Printer
2. Check if there any Documents stuck in Queue
3. Check if all the software/Drivers are correctly Installed
4. Check if the HP Printer icon is the default icon to print
5. Will Resolve Printer Spooler Issue and few more issue

Download the file on Desktop and Run the program ( Ex. File name = HPPDU.EXE )

Click Here to download the Utility and save on Desktop location
Run the HPPDU file and follow the instruction on screen to fix.

If this does not fix, try the 2nd Method given below ( this is manual process to clear the print job stuck in queue )

This works for all brands of printers ( HP, Canon, Epson, Brother etc )

Click Start > Programs > Accessories > then select Command prompt, then the black window will open and there type NET STOP SPOOLER and hit enter that will confirm service is stopped , after that on the black window type NET START SPOOLER and hit enter. Repeat this step 3-4 times and end the command with NET START SPOOLER and hit enter. Open the Printers folder and Refresh the Window ( Press F5 on the keyboard )

The service will be started and all print queue should already be remove.

// Above given solutions help in resolving print queue issue, however check the printer functionality if it is working fine ( the printer should be in working condition and should be able to print self test page, this utility cannot fix printer hardware issue //

Regards,
Ron


* Please rate this solution with Thumbs up and comment to help us improve providing support

Jul 02, 2011 | HP Photosmart Premium C309A All-In-One...

2 Answers

49.2f9d error hp laserjet 3005dn how to solve the problem


Most times a 49.xxxx error on an HP printer is caused by either the print driver, firmware or the print job itself.

If it happens when printing a PDF file try sending the file to the printer as an image.

Upgrade the print driver and the firmware.

You may need to disconnect the printer from the pc or network, power it off and pull the plug for a couple of minutes to clear the error.
If it's a network printer it would be a good idea to check the printer queue for any jobs still in it and delete them before powering the printer up again.

Dec 14, 2010 | HP LaserJet P3005 Printer

1 Answer

Hello, I have Dell Latitude D630 running on windows 7 (64 bit), I have a adobe reader ver . 9.3.4, and an HP J6413 All in one print scan fax. The issue as above seems to be larger pdf files, it start to...


pls check how much size file you are giving to print if the file range is too high in mega bytes it will take long time to print and cancel but the same print u r printing in a simple printer it prints in much more speed so pls check installed driver and spooler service

Sep 16, 2010 | HP LaserJet 1022 Printer

1 Answer

HP P1005 PRINT JOB SITS IN QUE, WO'T PRINT


Does it show "Printing" or "Spooling" in the job queue window?

Open the Job queue window, then highlight and cancel the print job. Send a small print job to the printer and make sure that the PC and the printer are communicating.

If the failure re-occurs, then clear the queue again and close it and restart i=the queue.

Don

Dec 14, 2009 | HP Hewlett Packard LaserJet P1005 Printer

1 Answer

I am trying to print from my netbook using an hp printer. i am getting an error message saying that the print queue is full.


Yes, printer won't print if print queue is full. The fact is you are lucky your printer is giving you this message. Most printers, when queue is full, will just remain silent and leave you wandering what in the world has gone wrong.

Solution is to clear the print queue. See, when you send to print and you send another when the previous hasn't printed, they queue up. Now if for any reason the first fails to print, all others will just remain queued up but will not print until you clear the print jobs queued up.

To do, this go to start/control panel/printers. Right click on printer icon and select open. The respective print queue box appears. It should have all of the print jobs listed there in the box. On the menu bar click on printer and select "Cancel all documents." A box appears asking you to confirm if you want to cancel, answer yes. Then try to print again. If it still fails to print restart your PC and try to print again.

Dec 06, 2009 | Printers & Copiers

1 Answer

FILE IN QUE, WILL NOT PRINT


What kind of printer are you using?

If you are trying to print a PCL PC-XL or PostScript file, go into the printer driver and click the "Print to File" box. Then send the print file to me at don.farr@verizon.net. I can look at the file with some lab tools that I have and see if I can find the failure.

You can cancel the print job that is active in the queue by double clicking on the printer icon (lower right of the screen) Then highlight the print job and select cancel from the menu at the top of the queue box.

Don

Nov 20, 2009 | HP Printers & Copiers

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