Question about GN Netcom GN 9120-28 Wireless Headset

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Not ringing in the headset

GN Netcom 9120 wireless and it won't ring in my ear so I can't hear if the phone is ringing if I'm away from my desk

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  • kkeyzers Jan 28, 2009

    i have the gn 9120 headset and i am not able to figure out how to se it to make it ring in the headset itself instead of on the external phone, the problem is when im away from my sedk i am not able to here my phone ring.

  • it91 Feb 02, 2009

    I'm having the same issue.

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4 Suggested Answers

  • 1 Answer

SOURCE: GN Netcom GN 9120 - can't hear

Hi There, I had the same problem with a headset one of our call centre reps were using. It's usually due to some one fiddling with the button. I got it working by removing the battery from the headset then resinked the headset to the base unit. Hope it works for you

Posted on May 19, 2008

  • 1 Answer

SOURCE: GN 9350 Wireless Headset doesn't ring on the headset when phone rings

It only picks up certain digital rings. I changed the ringer on my phone and had the same problem. To fix it, I had to plug in the little microphone that plugs into the handset lifter and place the mic over the ringer speaker. Now it works fine.

Posted on Mar 18, 2009

  • 4 Answers

SOURCE: No sink?

Yap i did solve the issue, thanks

Posted on May 28, 2009

  • 94 Answers

SOURCE: I just got the Jabra

what i gather from what you have said is that the headset doesn't ring at all. this would indicate to me that the headset is not paired with the base.
normally when pairing devices the base station will look for the device but at the same time you will have to hold the headset power button for at least 5 seconds for that the other device can capture the signal.
i will look into this for you but try this method if applicable but the bluetooth devices do have to be paired in order to work.

Posted on Jun 15, 2011

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It is fairly easy to open the clamshell, but you will need a very fine Phillips screwdriver to remove the battery hold-in (it's really not a hold-down, it just keeps the battery in place. Reassemble the same way -- be sure to keep positive to positive and negative to negative.

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