Question about Kenmore 46462 Front Load Washer

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F24 I have a Kenmore HE2+ washer model number 110.4751. What does the F-24 error code mean?

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  • Anonymous Sep 02, 2008

    same here: F- and then 24. Pressed start again and seem to start running again.

  • amylynn0128 Sep 09, 2008

    Mine says f then 21. anyone resolved this issue?

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This advice is for Whirlpool Duet and Kenmore Elite model FRONT LOADERS displaying the "F24" Error Code. Some of the error codes on these model washers can be erroneous, however. The first step in troubleshooting any error code is to simply unplug the washer for AT LEAST 30 minutes in an attempt to reset the Central Control Unit (CCU). This is the main "brain" of the washing machine. If the error code reappears following a CCU reset, then you have a genuine problem.

"F24" is an indication of a water temperature sensor (NTC) error, or Heating Circuit failure. Check the Water Temperature Sensor and check connections to the Water Temperature Sensor.

To access, you will have to UNPLUG your washer and remove the lower access panel under the door. The panel comes off by removing the screws under the bottom edge. HINT: If you place a 2 x 4 under the front feet of the washer, it will make access to the screws much easier. If the panel sticks, a tap on the sides will knock it free. The panel will drop down then come off. The sensor (NTC) is located at the base of the wash tub in the front on the heating element. This will be a small square shaped plug between the heating element terminals. Make sure this plug is secure and not loose or unplugged. It is common for the connector plug to come loose due to vibration. If the plug is intact, check the contacts for corrosion. If everything appears as it should, then unplug the wire harness and take a resistance check. Readings will be as follows:

Temperature Meter Reading
32°F (0°C) 35.9 K ohms
86°F (30°C) 9.7 K ohms
104°F (40°C) 6.6 K ohms
122°F (50°C) 4.6 K ohms
140°F (60°C) 3.2 K ohms
158°F (70°C) 2.3 K ohms
203°F (95°C) 1 K ohms

Roughly...around 9K ohms at room temperature if I'm reading the chart correctly. Take readings as listed and also double check the connector to make sure it is not oxidized. Try cleaning the plug and reconnecting to see if the error code goes away. If not, you will probably have to replace the sensor. If the sensor checks good, take a reading across the heating element terminals. It should indicate about 15 ohms.

Lastly, remove the washer top panel by removing the three screws holding the panel in place in the rear. Once the screws are removed, slide the panel back then off. Locate the Central Control Unit (CCU) directly behind the wash tub. Take a resistance check at the Heating Element Solenoid by removing connector 9 from the CCU (this is the second connector from the RIGHT as facing from the front). A reading across test points 1 & 2 should also read 15 ohms.


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Posted on Sep 26, 2010

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Dec 06, 2015 | Kenmore HE2 Plus Front Load Washer

1 Answer

We are seeing F24 for the first time today on our Kenmore HE2plus front loading washer. What does it mean? How do I solve it?


Hi

F24 is a water temperature sensor error. You have to unplug the washer and check the water temperature sensor and its connections, if that is fine then check the resistance of the heating element and the part that is bad should be replaced. Hope this helps...please post back for further assistance.

Daniel

Aug 08, 2011 | Kenmore HE2 Plus Front Load Washer

1 Answer

Washer stopped working and flashes f-24


"F24" is a NTC Heat Sensor error. The following link explains:

http://www.fixya.com/support/r3608650-f24_error_code

This error code may be attributed to a heat sensor that has come loose and may not necessarily be an indication of a failed component. If you require additional troubleshooting advice, please post back with your MODEL NUMBER and let me know. I hope this helps you.

Apr 21, 2011 | Kenmore HE2 Plus Front Load Washer

1 Answer

My washer is showing a error code of f-28. What does this mean


The F28 error code in most Kenmore models is a MCU (Motor Control Unit) failure or a wiring issue. You did not include a model number for your washer. Without a complete model number I am unable to supply you with anything other than generic help.

Jan 10, 2011 | Kenmore HE2 Plus Front Load Washer

1 Answer

Code F 24 what does it mean The washer dose not allow me to do anything when I push start. All the areas light up and flash with code F 24


The F24 error code indicates a problem with the water temperature sensor. code meanings should be under lower cover, remove panal.

Jul 13, 2010 | Kenmore HE2 Plus Front Load Washer

2 Answers

I have a Kenmore HE2T error code F24


The "F24" error code is a heat sensor error code. The following link explains the error code in detail and the steps to correct it:

http://www.fixya.com/support/r1976126-f24_error_code_whirlpool_duet_kenmore

In many cases, the connector plug on the NTC sensor wiggles loose and causes the error code. Check the NTC connection first to make sure it is tight and making good contact. This may save you a service call and/or replacement parts. Make sure you UNPLUG the washer before servicing anything inside the unit.

A replacement NTC module (if required) can be purchased at searspartsdirect.com for about $10. Refer to the parts illustrations under the "Tub and Basket Parts" heading.

If you have any questions, please let me know. I hope this helps you.

NOTE: Each washer comes with a technical data sheet located inside the cabinet. You will need to remove the lower toe panel directly below the door to access it. If it is not located directly behind the panel, it will be affixed to one of the interior cabinet walls. The tech sheet includes all troubleshooting tips, wiring diagrams and fault codes with explanations.

Dec 09, 2009 | Kenmore HE2 Plus Front Load Washer

1 Answer

Flashing F24


All Kenmore appliances are built by other manufacturers, therefore you will need to provide your complete model number in order for us to determine who made your washer. Once we determine this, we can diagnose your error codes for you.

Please contact us at:

http://www.fixya.com/repair/d499389-accurate_appliance_repair_service from 7 AM until 9 PM CST and we will attempt to get your washer repaired for you.
We look forward to working with you. Thanks, Ella

Nov 13, 2009 | Kenmore HE2 Plus Front Load Washer

2 Answers

My Kenmore HE2 Plus codes F24. What does it mean and how do I fix it. It works on the Clean Washer cycle. It works on the Rinse/Drain & spin cycle if you shut off the 2nd rinse.


On this model of HE washer, the F24 code indicates that the water temperature sensor is out of range (23 degrees to 217 degrees F). This usually indicates a bad thermistor (temperature sensor). A bad wiring connection or a failed control board could also cause this problem. If you have the technical ability to safely access internal washer components, you may be able to repair this problem yourself. Diagnostic steps would involve unplugging the washer and checking the wiring connections between the thermistor and the control board. A resistance check of the thermistor would be needed using a volt/ohm meter.

hope this helps....

Oct 27, 2009 | Kenmore HE2 Plus Front Load Washer

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