My hp optical wireless mouse is not communicating (compatible) with my hp620 laptop. The mouse is new. Regards, Wamnbugu Ngatiah Kenya

Using a wireless mouse with a laptop is a convenient way to avoid using the laptop's built in mouse.

Moreover, even if you use an external mouse, carrying a wireless mouse is easier than the wired version.
Here is how to use a wireless mouse with a laptop.

Ensure that your laptop is compatible with a wireless mouse.
Most wireless mice use Bluetooth technology.
Any Bluetooth enabled laptop can connect to a Bluetooth wireless mouse.
Unpack your mouse and insert batteries to the battery chamber.
While doing so, make sure that the positive side of the battery is inserted into the positive niche in the compartment.

Place the mouse in a way that makes it easy for you to use and less stressful for your fingers.
Use a wireless receiver if your laptop does not have an built in wireless receiver (either Bluetooth or 802.11b).
It should be kept at least eight inches away from the laptop or any other object that would cause any interference.

Insert the drivers, if any, for the mouse to function properly.
Connect your receiver to the laptop by plugging in the mouse's USB connector to the USB port of the laptop.
If you do not have any free USB ports, simply use an external USB hub for more ports.

Welcome to FixYa!

Here's a quick checklist to resolve your wireless mouse connection.

Solution 1.
1. If the underside of the mouse has an on/off switch, make sure to set the switch to the "On" position.
2. Make sure that the battery of the wireless mouse is placed correctly and is not drained.
3. After checking the first two steps, the optical lens on the underside of your wireless mouse should be flashing once in a while. If not, there is something wrong with the battery, the wireless mouse switch, or the wireless mouse itself is defective.
4. Connect the USB dongle in the USB port and let it install automatically.

Solution 2.
5. Connect the USB dongle in another USB port and let it install automatically.

Solution 3.
6. Restart the computer with the wireless mouse turned on and the USB dongle inserted in the computer.

Solution 4.
7. Download and install the drivers from here http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?cc=us&lc=en&dlc=en&softwareitem=ob-47909-1

I hope that this will help.
Thank you for using FixYa and keep me posted!
Jas247

start, control Panel, mouse, basically setting it up manually

hi is it wireless optical mouse? you might need to install the driver. if it's wired just plugged it in,if it still does not work, unplug the power cable for a minute and replug back everything in

hi, try to perform the steps in the article below from HP.. http://tinyurl.com/y8ek43e and also try to perform a diagnostic test on mouse. if its a HP computer to do so.. go to Start -- All Programs -- PC Help and Tools -- Diagnostic Tool..
once the tool is open go to Communication.. and run a test on mouse.. if ur unable to use it there.. then if ur system is under warranty.. call HP and get the mouse replaced..
let me know if this was useful to u regards, guru

Hi,
To activate the mouse press the connect button on the receiver and look underneath the mouse for the connect button and press that.
All you have to do then is right click on the mouse to activate it.



Regards.

You will need to "pair" it with the receiver.  Look on the receiver and you will find a button.  press it then press the button on the mouse.
Then wiggle the mouse around.  You should see the pointer move.

Assuming it''s still fairly new and the batteries are still fresh, my guess is the hub that plugged into the laptop is loose or you're trying to use the mouse in an area that it can't communicate with the hub. I do hope this solves your problem and we all feel rather stupid the first time we have a computer problem until someone explains it!

I had the same issue. I threw this mouse and bought Microsoft wireless mouse and it works great.

I think every wireless optical mouse is compatible, because an usb receiver comes with the mouse.
Just go to your local store, or a computer webshop and buy one