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This sounds like the infamous Antivirus 2010 (and other versions). On a clean computer do a search for the name of it. It will show when it pops up with th next fake warning. For instance 'AntiVirus XP 2010' . So go to google or bing or other search engine and search for the name plus 'removal tool' . There are a few out there. Copy the file to a disk or ram stick then run it off of that on your daughters computer. It will take a few minutes and you will need to reboot but it should be gone. After that you want to run one of the online legitimate scans such as Housecall.
a reboot is always a last resort!!! a better option to remove a program is to access control manager by pressing ctrl, atl, delete at the same time. when the prompt window is opened look through both processes and services tabs for anything related to the program hit stop process then just go to start>control panel>add/remove program. if that doesnt work restart your computer in safe-mode. if its a vista hit the power button let it rest for a sec then restart it. since the computer was improperly shut down it will ask if you want to start windows normally. don't instead choose start in safe-mode when it starts everything related to radial point will be shut down making it easy to remove the program through control panel. if you still whish to reboot shut down your computer by opening the start menu and in the lower right corner select restart. when the comp. restarts and the logo appears hit f8 quickly (you only have about 5 seconds before it restarts normally) choose boot with disk insert your start up disk and the computer will restart and all non-default programs will be lost. radial point will finally be defeated but at what cause? at what cause!!!??
If you are updating windows xp and it says installing updates when you are shutting down your computer, you should let it finish, even if it tales overnight. depenind on how many updates you have, better to go to the updates web site and do it from there. after they have installed then you should be able to do a restart on your computer and compleate. Any thing ells you are best off contacting MicroSoft
First, run a scan disk/check disk option. You usually get prompted for this upon a reboot.
Second, if that doesn't work, windows is smart enough to create a few restore points when new drivers/updates are installed. Open up an explorer window (like my computer or my documents, not internet explorer) and press F1 for the help display. Search for system restore. It's very user friendly, so it should be pretty easy to find it
OK it is going to be difficult to solve this one with so many different errors. Given that this is windows Vista it is probably a bad driver. Possibly the graphics card driver. Also vista is quite punishing on hard disks so we'll start there. First off take a backup of all your documents photos videos etc. because the check disk can cause havoc if it finds a lot of errors and can take down windows altogether. Also you must be prepared to re-install windows so make sure you have a recovery method (recovery CD's or a hidden partition on the Hard Disk) If the hard disk is truly borked though it might take the hidden partition with it. Proceed with caution and make sure you can get the PC back up and running if the worst happens.
First run a check disk. In My Computer, right click on the c drive, click on properties - tools - check drive for errors, then restart your computer and let the chkdsk run.
in this case you could only have the situation that to format ur disk drive from other OS and you cannot run your system restore utility without ur vista home edition. It is not yet provided by any other site.
Can you do a factory repair ? Just wondering if you tried that first by putting in the Vista operating system disk and do a reinstall but instead of wipping out you complete computer just doa repair and that should get you system up. if not get back here and we can try a different method.