Question about GE JEB1095 Convection/Microwave Oven

1 Answer

Microwave won't heat and mkes a sparking sound 8-11-08

I put some mashed potatoes in the microwave and heated them up for my son; then I went to heat up another plate of potatoes and they didn't cook at all. Then I thought ok I will try it again and then when I turned it back on it started to make a awful noise like sparking and looked like some sparks flying around.

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  • jblomberg Aug 18, 2008

    GE came out and they told me it was the magnetron which was still under warranty but I still got charged a fortune for labor and service call. I wasn't to happy believe me.

    Jeri

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  • GE Master
  • 9,042 Answers

Quite often this is due to grease or food particles stuck to the inside of the oven or stuck on or behind the waveguide cover.

The waveguide cover is usually about the size of a playing card and often held in place by a plastic rivet.

In some models it is a larger stirrer cover type made of thicker plastic in the ceiling of the oven.

It can be fragile, and the metal edges of the oven behind it can be sharp, so be careful!

The cover and the metal behind it should be cleaned with a mild, non-ammonia cleaner.

If the cavity metal of the oven is chipped or charred, it will have to be sanded smooth and clean and dried thoroughly.

Then you can apply some high-temperature appliance paint, available from places like Wal-Mart, Lowe's or Builder's Square.

If your waveguide cover is burned, it will need to be replaced. It provides important protection for the magnetron.

If you need further help, please reply back with your brand and model number so we can help you.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Aug 18, 2008

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