Try disconnecting it from the current USB port and connect it to a different USB port. If it still isnt recognized then right click my computer and click manage. In the screen that pops up click the choice called storage. In storage search the available drives and see if your drive is being recognized, if it is try reformatting it (assuming there isnt data that you need on the drive).
If your computer came with
a motherboard disc the drivers could be on it
click start control panel
administrive tools ,computer management ,device manager look through all
of your devices if you see a yellow question mark?or exclamation mark
! or red x
right click to reinstall
drivers or
if you can see your usb but
its not working
ports(com&lpt)right
click update driver
make sure the lead/s that
attach to this drive have a secure seating and are not bad/faulty the light on
only tells that its getting power it might not be getting enough power you
might test the lead/s or
just replace the cable of
the hard disk, when you plugged the external disk drive you got that
windows could recognize the USB device change the cable everything should work
fine again, sometimes the wires inside the cable will be damaged due to bending
or stretching or placing heavy equipment upon the cable,
check the USB leads that
attach to the motherboard usually red-white-green-black make sure they are
securely seated and have no dust build up on them dust will cause static and a
lot of unforeseen problems
hope this helps
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