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My laptop's volume is not working when i check its status it says it is operating correctly. the volume meter shows sound is being produced but i hear nothing

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My Gateway laptop volume control on the case has a mute option when you push on it, if thats not the issue you may want to consider removing the audio drivers and reinstalling them.

Posted on Aug 12, 2008

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Posted on Jan 02, 2017

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Arcing sound


laouli,

check the program you are using to play the sound if the volume is at an audible level, next check your *Master Volume* settings bottom right corner on the desktop *windows*. if this does not work you need the correct audio driver,

please advise your Operating system (windows or Mac)
Version *64 or 32* bit.
Make and Model of the Laptop

Jan 30, 2014 | Gateway Computers & Internet

Tip

Troubleshooting Laptop Sound Problems - No Audio Output


Symptom:

Can't hear any sound out of my laptop.


Diagnosis & Solution:

If you can't get any sound out of your laptop, the most likely cause is the volume being turned down or muted. Newer laptops monitor the external sound control so when the volume is turned up or down manually, the volume control in the operating system tracks right along with it. But with some laptops, especially those with external dial volume controls rather than toggles, the volume dials are independent of the software volume control and can't be monitored in software. In this case, if the volume dial is turned down on the outside of the laptop, the sound is turned off and nothing can be done in the operating system to change that. The only way to get the sound back is to turn up the external volume dial control.

If you have checked the external volume control on the laptop and the standard laptop volume slider in the operating system (the little speaker icon in Windows system tray) & you still can't get any sound out of the laptop, then the next step would be to check for any other software volume controls. Depending on the software installed and what you are trying to do, there may still be multiple volume controls and mixer panels scattered about the operating system. If the wrong channel is muted or turned down all the way in one of these independent controls, the laptop will not produce sound.

Most of the time, the first sign most laptop users get that their audio isn't working is the absence of operating system sounds, like the Windows rush on start up, or chimes with e-mail activity. Of course, these sounds can be turned off by design as well, through the Sounds option in Windows Control Panel. So, before looking at hardware problems, make sure these sounds are not turned off.

If you try to play an audio CD and the media player shows that the song is progressing but you can't get any sound out of the laptop speakers, odds are that the volume is turned down or muted. But it could also be due to an onboard sound hardware failure. If you are confident the volume is turned on in all possible locations and you've checked Windows Device Manager for a report of a hardware failure, try listening through headphones. If the headphones work, the wiring to the internal speakers has broken or come loose. Wiring failure is only likely if the speakers are in the lid and therefore wired through the hinges.

If you don't get any sound out of the headphones & you haven't missed a "mute" being checked off somewhere in software controls, then it really is a hardware failure. If the problem is with all sounds, including Windows chimes, internet radio, etc, then the problem is that the integrated sound processor has failed. In this case, unless the sound system is on a daughter card, it means the fix would require replacing the motherboard. But if the only thing you can't do is play audio CD's, then the problem is that the output from the DVD/CD player is muted or not getting to the amplification stage.

In modern laptops the DVD/CD players feature Digital Audio Extraction (DAE) which means that music CDs can be read digitally & the data passed to the built-in sound card or an external sound card replacement for processing, amplification then output. If there's a problem with the DVD/CD connector or if the wiring has been damaged, the music CD may get spun around without the sound making it to the sound card. The DAE output chip rarely fails on the CD/DVD drive, but the connector can fail. Make sure that digital playback is enabled in the properties tab of the drive in Device Manager.

You can replace your built-in laptop sound card with a PC card, with a USB sound card or USB speakers. These replacements make good workarounds if the integrated audio system fails. They also bring with them a whole new level of software with more volume controls, which are integrated with the existing operating system software. When shopping for replacement sound cards, keep in mind that USB solutions are much cheaper than PC cards. Also, when purchasing USB speakers to replace the laptop's sound system, don't buy speakers advertised as "USB powered". The "USB powered" speakers only draw their power from the USB port, they still need to be plugged into a regular audio jack to output any sound.

Please Vote for this Tip if you found it helpful.
M. Omran

on Nov 03, 2010 | Computers & Internet

2 Answers

Sound is very low and all volume controls seems to be turned up


if its a laptop you will find a volume control on the side or front of the laptop, which works in conjunction with the on-screen controls.

Jun 29, 2011 | Computers & Internet

3 Answers

No sound at all. all drivers are good, all volumes are good but no sound.no even system sounds.please help


Bad News boy, Since you already checked the drivers and teh volume option. which makes it eaasy for us to identify the root cause of the problem.

So try these steps.

1. Check in sound and audio device properties in control pannel, if you have the correct audio device listed. also check if nothing is on mute in volume control.
2. if its not the correct one. i suggest remove the existing driver from add and remove program and then try reinstalling it.
3. If thats the correct one, then Check if the external speakers / head phones produce sound.
4. if yes, then everything is fine in the computer, Don not do anything as all the software is fine.
5. If no, then the internal speakers have gone bad, which is ver rare, but it may happen.

Consider replacing the internal speakers,

I am sure this will help you.

Best of Luck!

Please rate this solution, if you find it helpful. :)

Thanks.

Aug 20, 2010 | Toshiba Satellite A105 Notebook

1 Answer

Dear Sir, I hav dell vostro 1015 laptop with windows Xp Operating system. I have purchased 4.1 subwoofer system. When i am connecting subwoofer to pc audio output & all 4 speakers to back of...


Recheck your wiring and instructions. If your woofer is self powered perhaps the amp is no good. Actually it better have amps since the laptop output will not power those speakers.

Mar 31, 2017 | Computers & Internet

1 Answer

No sound and video


Video issue:-

Assuming the system power comes up, does the monitor power come on? Most monitors have a status LED on the front bezel that should show green, orange, or blinking if the monitor is powered on. You can hear CRT monitors power on with a gentle sound, though I can't describe it beyond saying it's the sound of a CRT tube warming up. Make sure the monitor is plugged into a good outlet by testing the outlet with a lamp or any other device that will prove beyond a doubt that the outlet is good. Make sure that the power cord is either permanently attached at the monitor end or that it is seated fully in the socket, since partial cord insertion is the most common failure for monitors with detachable cords.

LCD displays don't make any sound when you turn them on, but they don't have a simple power cord, either. Older LCD monitors are usually powered by an external transformer, which in turn is powered from a regular AC outlet. If the LCD display doesn't show any signs of life, make sure that the cords into and out of the transformer are fully seated. Some transformers are equipped with a status LED to show when they are operating. The power connection to the LCD display is often awkward to inspect, recessed into the back of the display. The important thing is to make sure it is started correctly, then seated all the way.

Sound issue:-

No Sound From all speakers
  • Check that the speakers are powered on.
  • Check that the speakers are connected to the correct ports on the PC. This is particularly important If the customer has both integrated sound and a sound card.
  • If the speakers have a volume control button - ensure that this is turned up.
  • Check that the Windows Audio service is running. If this is not running then many of the subsequent troubleshooting steps will not work. Go to Start->Run and type services.msc. Double cliick on Windows Audio. Select Start if possible and check that the Startup Type is Automatic. Click OK.
  • If the speakers are digital speakers then try forcing the sound card to use digital. Go to Start->Control Panel->Sound and Audio Devices.. On the Volume tab, click the Advanced button in the Device Volume section. In the Volume Control window, below the Play Control Volume slider, click Advanced. If this does not show select Advanced Controls from the Options menu. Select Digital Output Only
  • If possible try an external audio source like a Walkman, CD, or MP3 player (connect the speakers to the headphone jack)
  • Check that the volume control in Windows isn't muted or turned too low. See the screen shots below. Go to Start->Control Panel and double click on Sounds and Audio Devices.

Aug 06, 2010 | Computers & Internet

1 Answer

Volume meter apears on screen but not responding


download the correct drivers for the sound card should fix the problem

Oct 16, 2009 | HP Pavilion dv6000z Notebook

2 Answers

My Dell Inspiron 6000 stopped playing sound. I uninstalled and reinstalled SigmaTel driver. This did not work.


Does it show that the device is working properly in the device manager? You could try and use system restore to roll back windows to a time when the sound was working. Windows may have updated software and caused problem with audio. If you roll back the system to a time when you know the sound was working then the on board audio may be defective. Have you tried plugging in headphones in the headphone jack and check if there is sound? Are the sound properties muted? The laptop speakers or internal amp may have stopped working also.

Sep 10, 2009 | Dell Computers & Internet

1 Answer

Why is my laptop not producing sound


check if:
your volume in the laptop is not muted.
your speakers are turned on.
your speaker, (if have an option) is not muted.
you have installed the correct audio drivers for your laptop.
check if you can hear sound on a headphone.

If you need more information on how to check the above options, do let me know.

Sep 08, 2009 | AT&T Computers & Internet

1 Answer

Sound device working properly but no produce sound


you can start with simple checks:
  • Check if volume is Mute
  • Check is volume is on the lowest
  • If you have a volume control knob, check to see its not on the lowest.

Jul 07, 2009 | Acer Aspire 5315 15.4-inch Notebook PC

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