1) Please make sure the monitor is on and securely plugged in both the monitor and the back of the computer.
2) make sure that you are using the right input in the back of your computer for your monitor as some computers have an internal video card and external. Please test the monitor on both connections.
3)If possible please test the monitor with a different computer to make sure the monitor itself is functioning.
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what message do you get when you turn it on out of range or no signal?
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