Question about Motorola Mobility MOTOKRZR K1 Cellular Phone

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Error 1012 I'm having the Error 1012 whenever I try to prepare my vision services so that I can use the web on my phone. I recently flashed my phone because a motorola update basically wiped out my phone to where only the bootloader screen would show and nothing else. Anyways, I can make calls, receive them, send and receive text messages, I just can't connect to the web. Another thing is that my username doesn't show under phone info/my phone number. I did the ##3282# thing and went in and added my username and AAA password, which a tech support person gave me from sprint but my username still doesnt show under phone info/my phone number even though it does show when I got back into ##3282# and view my username. Strange, right? And in order to activate my phone after I flashed it, it wouldn't take the ##number# that sprint provided to get to the service programming menu, it will only accept ##000000# then the menu comes up. The six zeros also works when I go in under the ##3282# and I want to edit something like say my username. I think that that is very strange. I'm guessing its that way because of the Sprint Monster firmware that I used to flash the phone. Can someone help me so that I can send ringtones to my phone again and access account information through my phone by connecting to vision. If this probably can't be fixed, I wonder if sprint could send me another phone or turn off vision so that I dont have to pay for something that I cannot use, ya know... :-(

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  • MissCrystal Aug 13, 2008

    That's just it. When I do that, it starts preparing vision services and after that, that's when the error 1012 comes up. I cannot connect to the web to even update the vision update. Trust me, I've tried that. Thanks though...

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Menu - Settings - PCS Vision - Update Vision Proifile

if that does not work take the phone into a mobile service center and have them diagnose it for me.

Posted on Aug 26, 2008

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Update the vision profile on your phone. That's all you need to do.
And before you ask...

Menu - Settings - PCS Vision - Update Vision Proifile ---------------------------------------------------------------------------------------------


Posted on Aug 13, 2008

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