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BSOD- STOP error message

Greetings,

I used COMPAQ product and I'm getting the following error, seemingly at random. When I am restarting the PC, everything seem working well but when I want to use it for the next time (after shutting down), I get a BSOD again with the following error:

A problem has been detected and Windows has been shut down to prevent damage to your computer.
If this is the first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:
Check to be sure you have adequate disk space. If a driver is identified in the Stop message, disable the driver or check with the manufacturer for driver updates. Try changing video adapters.
Check with your hardware vendor for any BIOS updates. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode.
Technical information:
** STOP: 0x0000008E (0x80000004, 0x806EAAD1, 0XF7784660, 0x00000000)
Beginning dump of physical memory
Physical memory dump complete.
Contact your system administrator or technical support group for further assistance.


I checked the disk space - ok
Then, I want to update the drivers/ BIOS - but don't know how to do it. Can you help me on this issue?

-appreciate it-
-Izazel-

Posted by on

  • izazel Sep 16, 2008

    Actually i am not understand what do you mean by recovery cds or master disks as I am not a computer savvy. But I do understand the fresh installation. What I did was trying to install the Windows again and everything is working fine now. Thanks a ton for your help.




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Most bios updates are found on the compaq website, they need to usually uncompress to a 3.5 floppy or they are auto-installing programs u get from the website, your issue however sounds to me more like a corrupted version of windows, did you try a fresh installation with the recovery cds or master disks?

Posted on Aug 12, 2008

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If you're using Windows XP:
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  2. In the Control Panel window, open System.
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