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BSOD- STOP error message

Greetings,

I used COMPAQ product and I'm getting the following error, seemingly at random. When I am restarting the PC, everything seem working well but when I want to use it for the next time (after shutting down), I get a BSOD again with the following error:

A problem has been detected and Windows has been shut down to prevent damage to your computer.
If this is the first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:
Check to be sure you have adequate disk space. If a driver is identified in the Stop message, disable the driver or check with the manufacturer for driver updates. Try changing video adapters.
Check with your hardware vendor for any BIOS updates. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode.
Technical information:
** STOP: 0x0000008E (0x80000004, 0x806EAAD1, 0XF7784660, 0x00000000)
Beginning dump of physical memory
Physical memory dump complete.
Contact your system administrator or technical support group for further assistance.


I checked the disk space - ok
Then, I want to update the drivers/ BIOS - but don't know how to do it. Can you help me on this issue?

-appreciate it-
-Izazel-

Posted by on

  • izazel Sep 16, 2008

    Actually i am not understand what do you mean by recovery cds or master disks as I am not a computer savvy. But I do understand the fresh installation. What I did was trying to install the Windows again and everything is working fine now. Thanks a ton for your help.




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Most bios updates are found on the compaq website, they need to usually uncompress to a 3.5 floppy or they are auto-installing programs u get from the website, your issue however sounds to me more like a corrupted version of windows, did you try a fresh installation with the recovery cds or master disks?

Posted on Aug 12, 2008

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Posted on Jan 02, 2017

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0xa0000001 stop code


Have a read of this: http://www.tomshardware.com/forum/392938-33-0xa0000001-bsod-code-caused-atikmdag-sapphire-7970

and this:

http://www.tomshardware.com/answers/id-1690717/bsod-0xa0000001-error.html#.


If this laptop is still under warrantee, I'd get it replaced. You could spend hours/days tracking down the cause of this. You could spend hours/days updating faulty drivers, running diagnostic tests such as Memtest, HDTune. You may even fix it - however what's to say the problem doesn't re-occur somewhere later in life.

That's why we have warrantees. I'd use it if you can.

H

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First off, note down all relevant information when you see a BSOD flash across the screen. This includes the error number and friendly name from the 'bugcheck' section of the stop error (see above), and any file names specified in the 'driver information' section.
If the BSOD comes up on the screen for a split-second before the PC restarts and wipes all the useful information away, we need to change some settings within WinXP. In most cases, it should be possible to stop your PC from automatically restarting when it develops a major error, allowing you enough time to jot down the BSOD error message. If you are using WindowsXP, right click on my computer > Properties > Select the 'Advanced' tab > and under 'startup and recovery' click the 'settings' button. This will open a new window, and under the 'System Failure' heading, uncheck 'Automatically restart.' Continuing on, attempt to restart the computer normally into Windows. If the BSOD occurred while booting Windows, you may be taken to a troubleshooting menu and will have to select 'attempt to start Windows normally.' If your computer starts correctly, continue using it and store the error information for later reference. If the BSOD reoccurs at random or irregular periods, see Section D below on troubleshooting intermittent stop errors.
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If you are still receiving a Blue Screen Of Death after the above procedures, or if system restore was disabled on your system, note down any new information on the error and start thinking. Did you install any new hardware or software just before this problem occurred? The driver information section of the BSOD may help with this.
If you did install new hardware or software, and you think you know what it might be that is causing the problem, this gives you a big boost in resolving the situation.
Otherwise, proceed to the advanced troubleshooting sections below. Chances are your error is hardware or system file based and will require more effort to repair.
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If you have a reoccurring Blue Screen Of Death or crashing problem, and can't use Windows effectively because of it, it's time to look at more specific methods of troubleshooting your problem. Depending on the results of the basic troubleshooting steps above, you should have a good idea of whether the problem that is causing the stop messages is related to software or drivers you have installed, or is a hardware or system file issue.
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---
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