Question about E-Machines emachines (emachinees) CD-ROM Drive

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CD R/W DVD R/W

My computer is brand spanking new. Had it for a month. I don't beat on it, I don't abuse it. But one day out of the blue, my computer does not even acknowledge that there is a CD R/W DVD R/W drive. I really need to use this device. There is no cd or dvd in there, so nothing is jammed. It is empty. It will not open manually and it does not even have an icon in my computer to right click on so I could select eject. I even tried windows media player and from menus I went to the play tab and selected eject drive E: and nothing. Please, I really need help. And If you don't mind, I would like a REAL answer to my problem. Most of the responses to similar questions on this topic fall very short of solving ANYTHING!

Sincerely Yours,
Frustrated in NY

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  • marito21221 Sep 26, 2008

    my disc drive can not read my disc

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We had the exact same problem..We would put in cd's and dvd's and the computer would not acknowledge that we had anything in the drive. We took off the side panel to the computer and unplugged the wire to the drive and then plugged it back in. We actually did this twice before we got it going again.

Posted on Sep 03, 2008

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Check if your drive is receiving any power. Open the case and check the wiring. Mind you dont remove any other cables

itJSN

Posted on Sep 01, 2008

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