My laptop Compaq V3611AU has suddendly developed audio problem. The system does not play system sounds or any audio. I am working on Windows XP OS. I have tried re installing SP 32646 and SP34386. The first one could be installed properly. But when the second one is being installed it says 'Can not install - Media not available'. Kindly help.
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and Audio device in my compaq laptop is not working at all. When I
checked in the control under sound and audio device icon, no sound and
audio device is highlighted. Please suggest, how to solve it.
Has the audio driver been installed?
To check the audio driver to see if it is enabled and working.
Go to Control Panel - System - Hardware - Device Manager - Click on Sound to expand the list. then right click on the sound device and click on Properties.
If the sound driver is not installed the you need to download and install the audio driver. You need to download the drivers from the Compaq/HP WEB support/download page. Make sure you select your model laptop and the XP or Vista Windows version of the drivers you require and install them. Use this link to download the drivers :- http://h18000.www1.hp.com/cpq-country/cpq_support.html