Question about SanDisk Sansa e250 MP3 Player

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I have files but they aren't showing up!

I reformated the mp3 player so that I could get the songs on there and when I plug it in it will play the songs on my computer but when it's not hooked up to my computer I try to and it says no files no matter what I do. Please help me. I don't want to be stuck to the computer just to listen to my music.

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I had this problem too. Dont remember exactly what I did but try reformatting it once again. sry..

Posted on Aug 12, 2008

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The mp3 only plays about 40 songs on a 2 gb card. Plus i drag music files over only some download from ITunes


The reason only some songs are playing is because the other songs aren't in a format that it recognizes. Make sure all the songs are in mp3 format, if they're not you can get programs that will convert any song into mp3. If you need more help let me know =)

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I need some instructions on how play it


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Sep 30, 2009 | Coby MP-C552 MP3 Player

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The players starts playing and then says file error


If this is a USB MP3 player and you have unwanted songs on it, you might try plugging it into your computer and formatting it like a portable hard drive. This should reset everything back to a factory default and then the computer and the MP3 player should get along better. Good Luck

Feb 27, 2009 | Jwin MP3 Player

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I've downloaded songs but they don't show up on my player


Each mp3 player can only play songs in certain formats. A Philips GoGear, for instance, can't read iTunes format. Some players cannot read DRM-encrypted WMA files, which is what most music services use. When you load a song in the wrong format to an mp3 player, the song appears to transfer, but the mp3 player won't actually play it. The best workaround for this problem is to only load songs that are in true mp3 format - they are accepted by 99% of digital audio players. If you give us your manufacvturer/model #, and music service name, we can tell you exactly which formats your player plays.

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Jan 02, 2009 | Audio Players & Recorders

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Error when loading songs


Here's what another user did - let me know if it works:
ok so i called 1-866-sandisk and she told me how to fix it. you just flip the key lock at the top so you see orange, then hold down the record button. then you should get some sort of message on the screen. then you plug it in and under my computer a file should show up. you open it and make a folder in it called sansa.fwm (i think thats the right folder name, if not, try sansa.tmp or email me). then you unplug it and it should say formatting or something like that. once its done it should work.

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Mine won't play files


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I put the music on but it doesntshow up


The songs are in the wrong format - it does not recognize iTunes songs or DRM-encrypted songs which do not have "transfer rights" (many msuic services - especially free ones but also paid ones - give you WMA's that have "play rights" -i.e. you can play them on your computer; but if they do not have transfer rights, they will show up in your player, yet not play correctly/skip).

Transfer only songs that are in Mp3 Format and you will never have this problem.

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2 Answers

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okay format your mp3 player in FAT OR FAT32. DO NOT FORMAT IT IN NTFS! plug it in irght click on your mp3 player in my computer and select format. Format it with either of those formats and recopy ur files. or if it doesnt work try this link and update ur firmware http://www.tgegroup.com/en/support/users.htm and recopy ur files :)

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Sandisk 240 1.0 gb


I had this same problem. What I ended up doing was going into My Computer into the device itself and seeing what showed up. It appears a few new songs I popped on there the day after were appearing but nothing else. I deleted all the files, unplugged it from the computer and let the library update, old songs were still playing. Plugged it back into the machine and voila they showed up.

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