Question about Office Equipment & Supplies
I have a paper jam -- normally no problem - manual advises jams on right side of machine but not for left -- where the copy comes out -- scrunched up tight -- tried tugging - ripped - and I can't get the other 1/2 out -- when trying to use tweezers the paper rolls back in to copier. There are no leavers or buttons to open to remove. Do you have any suggestions
Also Canon advised take to repair shop -- I'm new to this area -- no Canon in Kitchener/Waterloo - I cannot carry -- do you know of a repairman that will come here from the area.
In your case you have to remove the fuser
I will try to guide you, most of the models are the same.
1-turn off machine and unplug
2-open the side door, you already know where the paper is it's most likely rolled up on a hot long roller, this is the fuser unit
3-with a phillips scredriver(star) remove 2-4 screws that hold the unit, it will have a plug most likely on the right hand side unplug
4-unit should slide out (unless there is a cover holding it
5- you can now see and work on the unit turning the gear by hand to remove the paper.
6-reverse the steps
Posted on Aug 12, 2008
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Posted on Jan 02, 2017
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