Question about GE Microwave Ovens

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I recently bought a microwave/convection oven. Model #JES1290SK 02. I understood that cooking time would be lessened for most recipes when using the convection oven, but it takes longer every time. Also, today I set the temp at 425 degrees. After the preheat bell rang, my oven thermometer read 325 degrees. I kept it in all during the recommended 45 min. cooking period and it only read 375 degrees at the end. The meat was not completely cooked as it should have been. Please advise what's wrong. You may call me at (814)695-5013 or e-mail back. Thank you. Kathleen Brinkmiller

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  • Anonymous Mar 14, 2014

    Food is taking three times the amount of time to cook

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GE Customer Service is here, and they should be able to help you.

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Posted on Aug 12, 2008

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