HP Compaq Presario SR1650NX (SR1650NXED881AA) PC Desktop Logo
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Anonymous Posted on May 05, 2011
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Nic card not working? How to troubleshoot? Is there a plug and play nic card that can be installed onto this desktop PC?

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Shankar R

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Hi, if the NIC card is not working please uninstall LAN Drivers and re-install it. If still it's not working, please plug different Ethernet cable to the NIC Card and check if it is working and make sure that NIC card's RJ45 port is glowing or not. Finally, if it is not working you can purchase a new NIC Card and add it as a addon card to the CPU. However, the NIC Card is not plug and play (except for few NIC Cards in which windows has built in drivers), the Driver Disk will be provided for free with the purchase of a new NIC Card.

Please let me know the result of the above mentioned troubleshooting steps.

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Can you see the device listed in "device manager"? Does it indicate an problems?

You could try reseating the card if its not built into the mother board by powering down the machine and unplugging it. Open the case and locate the card that the network cable plugs into and just remove it and replace it into the slot ensuring it is firmly seated and then plug the machine back in and power on.

You try reinstalling the drivers by right clicking on the device and choosing uninstall, then reboot the machine, let the driver reinstall after the reboot and see if thats made any diference.

You could also try checking the card/motherboard drivers are uptodate.

Thanks

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Hello Sqis,

You can purchase any nic card which is compatible with WinXP or 7.

Insert the card in PC Slot of the motherboard.

Install the driver for the card and it will work.

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