Question about Creative Labs Zen Nano Plus MP3 Player

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Have been using my Creative Zzen nano plus 1GB just fine, and downloaded some new tracks via computer running Windows 7 Home. Now I can't get the device to turn on (logo appears then switches off again), and when I plug it into my computer it says I should reformat... any ideas? Thanks!!

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Try formatting it using your computer. if possible have it hard reset. if problem continues pls. contact your product manufacturer .
good luck.

Posted on May 05, 2011

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1 Answer

When i record songs it's all one track


The guide for Zen nano plus:
http://files2.europe.creative.com/manualdn/Manuals/TSD/8899/0xBA9C626B/Zen%20Nano%20Plus%20Quick%20Start%20Multilingual.pdf
It seems that pauzes between the tracks do not seperate them into
split up songs onto the player.

Support for Zen nano plus on this site:
http://support.creative.com/Products/ProductDetails.aspx?catID=213&subCatID=214&prodID=12720&prodName=ZEN%20Nano%20Plus&subCatName=ZEN&CatName=MP3+Players
You can rip audio CD using:
1. "application software" (getting a download from the support site) or
2. Windows Media Player 10 or 11 (WMP11 preferred).****
2.1 ****When making connection with the correct database,
songs will get the corresponding MP3 tags / names.

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1 Answer

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try using a new battery and putting it on the computer to charge

Apr 03, 2008 | Creative Labs Zen Nano Plus MP3 Player

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follow these steps:
http://193.95.171.83/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=276,E=0000000000294979203,K=9782,Sxi=5,Kb=ww_english_add,VARSET=ws:http://us.creative.com/,Case=obj(19287)

Dec 06, 2007 | Creative Labs Zen Nano Plus MP3 Player

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I`ve had the same problem twice, it seems the player erases the whole firmware when this happens. You can fix this by plugging it to your computer in recovery mode, this will allow you to reinstall firmware.(Search google for zen nano plus recovery mode to find instructions.)

Sep 10, 2007 | Creative Labs Zen Nano Plus MP3 Player

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My creative zen nano plus 1GB bought 6 months back, when connected to the comp it hangs...then after long time it gives an error message that write file delayed in F:. I didn't even try to write any file...the right click also hangs the computer after long time

Aug 01, 2007 | Creative Labs Zen Nano Plus MP3 Player

7 Answers

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here is a fix if your creative zen nano plus just hang on the creative logo when you turn your player on.
download, Creative ZEN Nano Plus firmware.
you can find it at the creative website, download section.
double click the file you just dl'ed, now make sure your
zen nano player is already connected to your pc when you run the file. it may take a bit of time before your pc can detect your zen nano be patient, a window prompt will soon appear asking if you want to update your firmware with the one youve just dl'ed.
now, dont worry if the firmware is the same as the one already
installed in your zen nano, just continue with the update.
you can also check the box in which there is the option of also formatting the drive. ( note: all files in your zen nano will be lost)
after the firmware is flashed you can now play and transfer files to your zen nano plus.

May 01, 2007 | Creative Labs Zen Nano Plus MP3 Player

1 Answer

My nano won't turn on soetimes


In my case I have a Zen Nano Plus 1GB. It won't turn back on. I was really sad, but I found a way to restore it. 1) Go to creative and search for the Mass Storage driver, the file name is MStorage_PCDRV_LB_1_07_00_250.exe 2) Install it this software for updating Windows Drivers. 3) Go to creative and search for the software ZENNanoPlus_PCFW_L16_1_14_03.exe 4) Hold down the player's power button while connecting to PC USB port. 5) Run the software for recognizing Zen nano you just downloaded. You shall see a ballon in windows task bar telling that it was found a new hardware. Confirm all Windows installation wizards for this new device! Now you can release the player's power button. 6) When the device is found and recongnized, just format your player! And voil?!

Mar 21, 2007 | Creative Labs Zen Nano Plus MP3 Player

1 Answer

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Write to Creative's Helpdesk... So did I for the same problem. I'm waiting for their answer.

Mar 08, 2007 | Creative Labs Zen Nano Plus MP3 Player

1 Answer

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Go to the Creative Labs website http://us.creative.com/support/downloads/download.asp?MainCategory=213&nRegionFK=&nCountryFK=&nLanguageFK=&sOSName=Windows+XP®ion=1&Product_Name=ZEN+Nano+Plus&Product_ID=12720&modelnumber=&driverlang=1033&OS=10&drivertype=0&x=28&y=17 Back up your files on mp3 player Try downloading the latest relevant drivers,firmware, and applications. For example there is a firmware update from Aug 06 that has this fix: * Resolves the issue of your player (battery level full) turning off, while playing a 128 kbps DRM-protected WMA file. Download the file double click for installation and then restart your computer. Try it, this may solve the problem. If not again consult the Creative Labs website for troubleshooting. http://us.creative.com/support Slick Rik

Nov 05, 2006 | Creative Labs Zen Nano Plus MP3 Player

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