Question about Casio Exilim EXZ75 Digital Camera

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Retry power on and lens error message

I dropped my casio exilim exz75 on a carpeted floor while it was on. my friend had taken a picture for me and was handing it back to me and we both thought we had it. it was messed up for about 5 minutes, then it was fine and worked for the past 3 and a half wks. the other day when i went to take a picture it turned on, the lens came out, but it wouldn't show me the screen to take a picture. sometimes it tells me retry power on and other times it tells me lens error. i went to the store and they told me it would be $130 and 6 wks to fix it. I called another place who told me $140-$150 to replace the lens on casio cameras and that I was better off just buying a new one. I need some help

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  • www672 Aug 28, 2008

    I have two cameras, the first one has been sent to casio for repair (lens error) three times. it is only one year old and the other day once again that dreaded lens error message appeared. No problem, just use the other camera. I turn it on and what do you know, lens error. Unbelievable. Both have been sent for repair. I cannot wait to see the bill. You would think they would do something about this problem or at the very least explain whats wrong - They don't

  • athest1 Sep 02, 2008

    lens error



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From the sounds of it, your lens is faulty and would require replacing.

You may need to call some of the camera repair centres in your area (State), they may have a 2nd hand lens that requires a clean up and they might be able to use that to repair your camera at a lower cost.

Posted on Aug 21, 2008


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I'm sorry, but this is a physical fault, and will require the item to be returned to the manufacturer.

The position of the lens is critical to the image sensors' ability to focus, determine light levels etc. If this is misaligned due to a drop, I can only see things getting worse.

If you fear the cost of repair, might I suggest you check to see if you paid via credit card, as accidental damage is one of the wonderful things a credit card covers.

Good luck,


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