I've hooked up our IR-3300 to our network and am able to successfully ping the IP address, but I can't print.
I've downloaded the correct driver and added the printer to my printer list (on Mac OSX). It seems to see it. It "connects" and the print queue even says "printing" but nothing happens.
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Re: I can ping, but I can't print
Sounds like firmware is not correctly installed. Did you try installing a network kit yourself? You need to get a tech to upgrade firmware using SST. This should install onto the copier the RUI and PS/PCL so you can print.
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Every network printer or print server has a unique IP address associated
with it. This address is either configured manually or set using an
automatic network protocol such as the boot protocol, reverse address
resolution protocol or zeroconf. You can normally find the IP address of
a printer on the printer's control panel or by printing the
configuration page. Select the printers and faxes tab from the control
panel. Right click on the printer those you want to find the IP address
and click properties. Then click on the ports tab to display the IP
address of your printer.
Wich kind of problems, you are unable to ping the copier or you cant print, or ...
If you connecting the PC directly use the croswired cable if you are connected over HUB, or other network device you must use normal UTP patch cable, from copier to the HUB, and from the HUB to PC.
Do you have right IP, subnet and gateway?
Check the network cards on copier and PC, if you crimp the cables by yourself check the cables,...
Do you have printer FLASH on your copier?
When did errors occured? Were you able to print before?
First make sure a tech's installed the Canon Network Multi-PDL Printer Kit for the IR3300 (includes network kit and BOOT-ROM).
When you press the counter check button do you see IR3300(IR2200N)? If not then you don't have the printer kit installed.
If you have the print kit installed, the print drivers can be downloaded from the Canon website. You'll need to have your copier on your network.
You could then setup a local printer using a tcp/ip port (assign your copier a static IP address) on your server and then share it on your network.
Using arp command (Windows 95/98/NT/2000)
From Windows 95/98 MS-DOS prompt or at Windows NT/2000 command prompt, you can use the arp
command to assign the IP address to the network interface card. It is necessary that TCP/IP is set up
correctly on the computer that will execute the arp command. Perform the following procedure:
1. At Windows 95/98, select [MS-DOS prompt] from the [Start] menu. At Windows NT/2000, select
[Command prompt] from the [Start] menu.
2. Execute the arp command. For example, if the MAC address of the network interface card is
00:11:22:33:44:55 and the IP address to assign is 192.168.0.128, then input as shown below,
and then press [Enter].
(Example: C:\>arp -s 192.168.0.128 00-11-22-33-44-55
3. Execute the ping command for the assigned IP address. In this case no response is returned
from the network interface card.
(Example: C:\>ping 192.168.0.128
4. Turn off the main power supply to the print controller and the main body printer, then turn it
Chapter 2 Setting Up the Network Interface Card
2-4 Konica Network Interface Card INSTRUCTION MANUAL
A Status Page will be output. Check that the IP address is correctly set in the list. Or, when about 5
minutes have passed after having restarted the print controller and the main body printer using the
ping command, check that the network interface card responds correctly. The ping command is also
executed at Windows 95/98 MS-DOS prompt or Windows NT/2000 Command prompt. The example
of executing the ping command is shown below:
(Example: C:\>ping 192.168.0.128
Make sure the status and configuration of the print server. Check following:
1 Make sure that the machine is powered on, is on-line and ready to print.
2 Print the Network Configuration List of the machine and check if the settings such as IP address settings
are correct for your network. The problem may be the result of mismatched or duplicate IP address.
Verify that the IP address is correctly loaded into the print server. And make sure that no other nodes on
the network have this IP address.
3 Verify that the print server is on your network as follows:
(1) Try pinging the print server from the host operating system command prompt with the command:
Where ipaddress is the print server IP address (note that in some instances it can take up to two
minutes for the print server to load its IP address after setting the IP address).
(2) If a successful response is received, then proceed to Windows® 98/98SE/Me Peer-to-Peer print
(LPR) troubleshooting. Otherwise, proceed to Step 4.
4 Reset the print server back to the default factory settings and try from the initial setup again. For
information how to reset to the default factory settings, see Restoring the network settings to factory in the manual.
give the same class ip address to your printe and computer and install ms office soft ware, and then microsoft tools click that we find the microsoft document scanning create shortcut to the desktop. ping the printer for computer run the network scan gear and click on the ip, enter the ip address in the blocks and then the discover. then scan the document for the ir 3300 scanner.
If you can ping its IP, you have that part correct.
What you may be having is a firewall issue.
If your firewall protection is not allowing an exception for that IP address, you can ping the machine, yet the data being sent will be blocked.
I have seen this several times in setting up printers, you have to go into your firewall and set up an exception for the IP address on your firewall. I suspect that is the issue. Not uncommon.
i have an IR 3300 (used) i have given TCP/IP correct with machine and PC also. ping command is working properly and IR Machine also response from the host and also i'm success output (Printout) but can't scanning. I have scangear also tried but the messeage appear "the spacified IP address is invalid or scanner is not connected to the specified IP" but my IP address is correct. (both side) i know that after this my Machine will be online from System button but there is no software. i cant solve my problem
how can i connect my Machine from PC