Well you didn;t tell us where you are located, but one of the most reliable and least spendy in most cases is http://www.iresq.com/ They will give you a free diagnostic of the problem and tell you how much it will cost to repair. Good luck!
While an Apple Ipod and Phillips go gear are both MP3 players they are made by two different companies and are two completly different products.
This will help with iPod
http://support.apple.com/kb/HT1414
For the phillips you should be able to reformat the media and change setting problems
from the menu under system.
Phillips may have software to update/ fix the firmware inside the player just make sure
your getting the EXACT software for your SPECIFIC type and model or player
If its a problem with the electronics not much can be done due to the compactness
of the electronics in these units.
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