Question about EliteGroup K7S5A Pro Motherboard

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USB Port won't recognize plug n Play devices

This mother board is connected to a box that has front panel usb 1.1 usb hubs. They are enabled and connected to the motherboard. However, the four 2.0 usb hubs continue to return error messages that the usb device has malfunctioned or is not recognized. Thoughts on what Bios settings might be fouling this up? Can I just add a 2.0 USB card to the system and override the problem?

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  • rherberger2 Aug 11, 2008

    Not sure. I have not tried to upgrade. I am running XP Pro.

  • rherberger2 Aug 12, 2008

    Thanks, I will try that.

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Do you have the upgrade for your O/S to recognize usb 2 as sometimes when first plugged in a usb device my computer has come up with your usb is 1.1 you need to upgrade to sp2 or whatever to have usb2

Posted on Aug 11, 2008

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USB 3.0 problem: I have connected to the second PCIe slot of the board above the USB3.0 Interface Card for PCI Express IFC-PCIE2U3 from Bufalo in order to operate an USB 3.0 Verbatim 1T harddisk. The...


Welcome to Fixya

If the hardware you purchased came with a software or driver disk. Install it first. Test the USB port. Try to insert other USB device other than your 1 TB HD. If the USB port was able to detect other device, then the problem is your 1 TB drive. If USB port were not able to detect other USB device, then the problem is your USB 3.0 card.

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I want to get a usb 3.0 hub and plug it to the asus p8p67 pro on the middle of the mother board. What kind of connection is it?


steve_con_58.jpg


The header bus above is for the USB Front Panel interface:

steve_con_59.jpg
This is included in many of the various flavors of the MoBo. If you're looking to use the MoBo connector to supply something other than this Front Panel interface, you're going to need to obtain the pinout of the jack on the motherboard and compare it to the signals required by your USB 3.0 device. The one from Asus is simply gathers the wires and forms them in a single shell - then keys the shell to prevent reverse insertion.

Think of what you have to do as the way USB 2.0 headers are provided on MoBo and the way PC cases have USB jacks built in. The USB header isn't standard; some have 9 pins - some even have 10! They can't seem to get on the same page as to how many pins are needed. The location of the signals on the header are probably different from brand to brand, too. So, the case manufacturers break up all the individual wires and label the signal so that YOU can check the MoBo manual and plug each one in to the correct pin.

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Unlikely to be issues with the OS. Have you recently upgraded to Win 7 from Vista or XP? and did the USB ports work with this OS?
Do ALL usb ports fail or is it just one or two and are these the front USB's or rear USBs?

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Method 1: Initiate recognition of the USB device by using Device Manager----To initiate recognition of the USB device by using Device Manager, follow these steps:---
  1. Click Start, click Run, type Devmgmt.msc, and then click OK. The Device Managerwindow opens.
  2. Click to select your computer as the location for the scan.
  3. On the Action menu, click Scan for hardware changes.

    Windows XP recognizes the new device.
  4. Close the Device Manager window.
If this method resolves the issue, you are finished.

If this method does not resolve the issue, go to method 2. Method 2: Disable power management of the USB hub---Use this method if method 1 does not work. To disable power management of the USB hub, follow these steps:===
  1. Click Start, click Run, type Devmgmt.msc, and then click OK. The Device Managerwindow opens.
  2. Expand Universal Serial Bus controllers.
  3. Right-click a USB Root Hub in the list, and then click Properties. The USB Root Hub Properties dialog box is displayed.
  4. Click the Power Management tab.
  5. Click to clear the Allow the computer to turn off this device to save power check box, and then click OK.
  6. Repeat steps 3 through 6 for each USB Root Hub in the list.
  7. On the Action menu, click Scan for hardware changes.

    Windows XP recognizes the new device.
  8. Close the Device Manager window.--
If this method does not resolve the issue, go to method 3--- Method 3: Restart the computer---To initiate recognition of the USB device, first unplug the USB device and restart the computer. Then, wait five to ten seconds before you plug the USB device into the computer or hub. Windows XP recognizes the new device.

If this method does not resolve the issue, you might want to review the articles in the "Similar Problems and Solutions" section, or contact Support. For information about how to contact Support, visit the following Microsoft Web site:---- http://support.microsoft.com/contactus
--- This will help. Thanks please keep updated.please do rate the solution positively .thank you for using fixya



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Hi...
are u use win98 OS? if yes, u need to update the driver or use the usb driver included on the device you plug in(printer,camera, webcam or flashdisk)
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Hello,

Like always I'm sorry for I have to be the one who's giving the bad news. The problem you face is related to a complex issue with the keyboard and mouse receiver electronics. More precisely these devices emulate a standard ps2 interface but adapts it to work with a usb port. This emulation should work fine but has some limitations. A motherboard has some 2-4 usb main ports that can be hard wired to some 1-2 usb hubs mounted also on the motherboard. A urb hub has the advantage of replicating a usb port so more then 1 devices can be connected at the same time, sharing the same interface. Motherboard manufacturers use this to enable their products to have more usb ports available to the user. However there are some devices that aren't compatible to be used through these usb hubs and must be connected directly to a usb port in order to use the full bandwich. Wireless keyboards and mices, or usb to ps2 adapters are such examples. As hard as you may try these woun't work untill you replug them at every restart because they can't be properly initialised through a usb hub. most of these devices have been optimised for such uses and don't display such problems, but as you see not all of them.
The only solution in your case would be to change the usb port where you plug these devices. Maybe your motherboard has some 1-2 usb ports that aren't run through a usb hub. Those ports would work fine. If this doesn't help, then there's no other way to make those 2 devices more "compatible" to eachother.

Hope you'll be lucky with finding the right usb plug in your motherboard. Just try every one of them, reinstall the drivers if needed, and check to see if this solves the problem.

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