Question about Canon S900 InkJet Printer

5 Answers

Missing colors when printing photos even when there is still plenty of ink in cartridge. replacing the cartridge fixes the problem but what a waste of ink (and money). Nozzle cleaning has no effect nor does deep cleaning or print head alignment. in fact, missing color shows up on the test pattern just fine

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  • ntcdev Aug 11, 2008

    don't think it is a software problem. i have had the printer for several years and this has only been an issue in the last year. only used to happen ocassionally. now is happening more often. primarily affect the blue (cyan, photo cyan) and red (magenta, photo magenta) cartridges

  • ntcdev Aug 11, 2008

    could it be a problem with the printhead that simply running the printhead utilities does not fix?

  • ntcdev Aug 11, 2008

    I have run the cleaning utility numerous times. Test sheets come out just fine. I have manually verified that the ink cartridge has ink in it. Yet when I print a photo, the color is missing. The only solution I have tried that has worked is to replace the missing color's ink cartridge but since it is not empty, I am having to throw away ink. That gets to be an expensive solution.

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Votit. that explanation was extremely helpful. Did you have pictures posted with the explanation. I noticed you mentioned a yellow tissue. Where can I see a photo/diagram because I'm having a bit of trouble understanding the name of the parts.

Thanks!

Posted on Jan 09, 2009

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Are you using compatible cartridges? If so have you removed any tape that covers the vent hole if required. Many compatibles need to have a piece of tape removed. If you forget the ink cant get out as the air can't get in.

If it not a piece of tape and there are no flashing lights it could be that the nozzles are blocked or the wick has dried out.

You can do a manual cleaning using some kitchen paper and a little solvent and a small plastic bag.

The first thing we need to do is get the head away from its parking position. Switch on the machine and when the head has moved away from its park position, remove the power lead.

With the top of the machine open, you should be able to move the print head carriage by hand.

Look to the right where the head carriage is normally parked and you should see the pump cap area. It will be a black looking spongy pad covered in ink.

Now take a piece of kitchen paper and fold it over a couple times to make a pad approx 3"x1". Now lay this pad over the top of the pump cap and fold the left edge down toward the base of the machine as in image one (the tissue is the yellow bit in the image)

Now take a syringe or similar and put some solvent into it. The solvent I use is JR Ink Jet Cartridge flush as seen on ebay and the like. If you have any ammoniated window cleaner like Windex you can use this. Put the solvent onto the tissue making it quite damp, but not totally soaked.

Manually move the print head GENTLY back to its park position. The pump cap will try to raise up to meet the bottom of the print head as you move it back. Be careful no to force it or you may break something.

What we are trying to do is bring the solvent dampened pad into contact with the print head. Once located, leave the pad for 5 or 10 minutes whilst the solvent does its trick.

Now move the head away from park - again being gentle. You should now see the pad is a horrible black lump of mush. Pick it out and put it in the plastic bag ? where a glove or use tweezers or pliers.

Repeat the process again but this time let it to soak for just about 1 minute. You should now see the individual ink colours soaking into the pad. If the pad is still black, repeat the process a couple more times.

Once you have some evidence of the individual colours you can run a head clean via the driver or printer control panel.

Then print a nozzle check sheet and if all has gone according to plan you should have a full complement of lines.

This method is applicable ONLY for loss of a few lines on the nozzle check sheet. If you have loss of all the lines in a single or multiple colours, you need to investigate further. It is possible that the pump has failed, the pipes are clogged or something else is causing the problem.

If that does not sort it out, tru using a syringe to put a couple of drops of solvent onto the wick. Its the black plastic spike that stick up and goes into the bottom of the ink cart when it is installed. Put a cupole of drops in, put the cart back in and leave it fpr about 10 minutes. The re-try a head clean using the driver/status monitor.

There is another possibilty after this which relates to a hardware problem but this generaly causes a loss of all ink.

Hope this may help;

Regards,
VOTIT

Posted on Aug 12, 2008

  • LORETO LACARON
    LORETO LACARON Aug 26, 2008

    Latest updates of the problem!!!

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Yes this can be a problem with the print head , if you can align the print head using the printer utility and check if that will fix the problem , but if not the print head may need a replacement ....

Hope that helps..........

Posted on Aug 11, 2008

  • Mark Gil
    Mark Gil Aug 11, 2008

    Try first to remove the cartridge and clean them using a ethyl alcohol just to make sure those are not clog or something...

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Clean the print cartridge

  1. Make sure the printer is turned on.
  2. Load photo paper so the printer can print a test page after cleaning the cartridge. Use HP Advanced Photo Paper for the best results.
  3. Hold down the OK button and press the On button four times to begin cleaning the print cartridge.
  4. When the printer finishes cleaning the cartridge, check the printed test page. If there are no more problems, you do not need to do anything else. If there are still problems, continue cleaning use the following procedure:
    • If the test page has white streaks or missing colors, the print cartridge needs to be cleaned again. Hold down the OK button and press the On button five times.
    • If the print quality of the second test page looks good, you do not need to do anything else.
    • If the test page still has white streaks or missing colors, the print cartridge needs to be cleaned one more time. Hold down the OK button and press the On button six times.
If cleaning the cartridge did not solve the problem, replace the cartridge. Follow steps two and three below.
Preventing missing colors Missing colors occur when the cartridge nozzles dry out, or when a color is exhausted because of specific printing demands.
  • Do not remove the protective tape from a new print cartridge until just before you install it. Once you remove the tape, do not reapply it.
  • After you have removed the protective tape, do not allow anything to touch the nozzles.
  • Print at least once a month to keep the print cartridges in good working order.
  • Always turn the printer off by pressing the button on the printer control panel, rather than by unplugging the printer. Turning the printer off properly allows it to protect the cartridges.
  • If you are removing a cartridge from the printer temporarily (for instance, removing the black cartridge in order to install the photo cartridge), put it in a cartridge protector.
  • If you do not have a cartridge protector and need to remove a cartridge temporarily, put it in an airtight plastic tub. Make sure nothing touches the nozzles. Do not use a plastic bag. If you intend to store print cartridges in a tub for a long period of time, place color cartridges with the nozzles down, and black cartridges with the nozzles up.

Posted on Aug 11, 2008

  • ritchie dempacco
    ritchie dempacco Aug 11, 2008





    Preventing missing colors
    Missing colors occur when the cartridge nozzles dry out, or when a color is exhausted because of specific printing demands.





    • Do
      not remove the protective tape from a new print cartridge until just
      before you install it. Once you remove the tape, do not reapply it.


    • After you have removed the protective tape, do not allow anything to touch the nozzles.


    • Print at least once a month to keep the print cartridges in good working order.


    • Always
      turn the printer off by pressing the button on the printer control
      panel, rather than by unplugging the printer. Turning the printer off
      properly allows it to protect the cartridges.


    • If
      you are removing a cartridge from the printer temporarily (for
      instance, removing the black cartridge in order to install the photo
      cartridge), put it in a cartridge protector.


    • If
      you do not have a cartridge protector and need to remove a cartridge
      temporarily, put it in an airtight plastic tub. Make sure nothing
      touches the nozzles. Do not use a plastic bag. If you intend to store
      print cartridges in a tub for a long period of time, place color
      cartridges with the nozzles down, and black cartridges with the nozzles
      up.





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Well to me it sounds like a software issue not the hardware, might wanna check throught your printers software to see if all the setting are correct

Posted on Aug 11, 2008

  • Wesley Gardner
    Wesley Gardner Aug 11, 2008

    exellent thaurfen nice detail.

  • Wesley Gardner
    Wesley Gardner Aug 11, 2008

    ink carts also hold a expirey date on them, it could be possible that they are just out of date. theres a chip in them that can be reset sometimes.



    HP products are ushally like this not sure 100% if canon carts have this feature on them or not.



    you could try calling Canon regarding the ink at



    Phone:

    1-800-828-4040

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If you allow a color to go empty, the residual ink in the head could clog and become permanently blocked. You would never be able to print that color again. So always replace ink cartridges as soon as they are empty.

Leaving your printer on takes very little power. Every so often the printer sends a signal to cycle the ink in the heads so it doesn't clog. If you turn your printer off, the next time you turn it on it will do a cleaning which wastes a lot of ink. The excess ink is soaked up by the waste pad beneath the printer. When the waste pad is full, the printer stops working. Unless you want to spend more than the cost of the printer or waste a lot of time on a messy cleanup you will end up throwing the printer out. So shutting it off actually shortens its life.

If you leave the printer off for extended periods of time, the ink in the heads will clog and you will have to throw the printer away. Someone I know with a Canon (though this can happen with any inkjet) had to have the heads replaced twice within the first few months before the Canon tech told her to stop turning it off. Since then it has worked perfectly for over a year.

How to clear blocked print heads:
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Leaving your printer on takes very little power. Every so often the printer sends a signal to cycle the ink in the heads so it doesn't clog. If you turn your printer off, the next time you turn it on it will do a cleaning which wastes a lot of ink. The excess ink is soaked up by the waste pad beneath the printer. When the waste pad is full, the printer stops working. Unless you want to spend more than the cost of the printer or waste a lot of time on a messy cleanup you will end up throwing the printer out. So shutting it off actually shortens its life.

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Leaving your printer on takes very little power. Every so often the printer sends a signal to cycle the ink in the heads so it doesn't clog. If you turn your printer off, the next time you turn it on it will do a cleaning which wastes a lot of ink. The excess ink is soaked up by the waste pad beneath the printer. When the waste pad is full, the printer stops working. Unless you want to spend more than the cost of the printer or waste a lot of time on a messy cleanup you will end up throwing the printer out. So shutting it off actually shortens its life.

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If you allow a color to go empty, the residual ink in the head could clog and become permanently blocked. You would never be able to print that color again. So always replace ink cartridges as soon as they are empty.
Leaving your printer on takes very little power. Every so often the printer sends a signal to cycle the ink in the heads so it doesn't clog. If you turn your printer off, the next time you turn it on it will do a cleaning which wastes a lot of ink. The excess ink is soaked up by the waste pad beneath the printer. When the waste pad is full, the printer stops working. Unless you want to spend more than the cost of the printer or waste a lot of time on a messy cleanup you will end up throwing the printer out. So shutting it off actually shortens its life.
If you leave the printer off for extended periods of time, the ink in the heads will clog and you will have to throw the printer away. Someone I know with a Canon (though this can happen with any inkjet) had to have the heads replaced twice within the first few months before the Canon tech told her to stop turning it off. Since then it has worked perfectly for over a year.

How to clear blocked print heads:
-leave the printer on for a day
-run several head cleanings and print the nozzle check pattern
-if that doesn't fix it, remove the cartridge(s) from the blocked head and drop alcohol where the ink enters the printer.
-reinsert the cartridges
-run one head cleaning
-wait about an hour then run some head cleanings.
-dip the print heads in Isopropyl Alcohol overnight, which you can buy from chemist
-if that still doesn't work, your heads may be clogged to the point where they need repair or replacement, which will probably cost more than a new printer.

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1 Answer

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Ink is a lubricant for the print heads. Some color ink is used even if you only print in black or viceversa. If you printed with a color missing, you could destroy that print head from the friction of running without ink to lubricate it. That's why most printers won't allow you to print with a color missing even if you aren't using it.

If you allow a color to go empty, the residual ink in the head could clog and become permanently blocked. You would never be able to print that color again. So always replace ink cartridges as soon as they are empty.

Leaving your printer on takes very little power. Every so often the printer sends a signal to cycle the ink in the heads so it doesn't clog. If you turn your printer off, the next time you turn it on it will do a cleaning which wastes a lot of ink. The excess ink is soaked up by the waste pad beneath the printer. When the waste pad is full, the printer stops working. Unless you want to spend more than the cost of the printer or waste a lot of time on a messy cleanup you will end up throwing the printer out. So shutting it off actually shortens its life.

If you leave the printer off for extended periods of time, the ink in the heads will clog and you will have to throw the printer away. Someone I know with a Canon (though this can happen with any inkjet) had to have the heads replaced twice within the first few months before the Canon tech told her to stop turning it off. Since then it has worked perfectly for over a year.

How to clear blocked print heads:
-leave the printer on for a day
-run several head cleanings and print the nozzle check pattern
-if that doesn't fix it, remove the cartridge(s) from the blocked head and drop alcohol where the ink enters the printer.
-reinsert the cartridges
-run one head cleaning
-wait about an hour then run some head cleanings.
-dip the print heads in Isopropyl Alcohol overnight, which you can buy from chemist
-if that still doesn't work, your heads may be clogged to the point where they need repair or replacement, which will probably cost more than a new printer.

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1 Answer

Black color will not print. Installed a new black


Ink is a lubricant for the print heads. Some color ink is used even if you only print in black or vice-versa. If you printed with a color missing, you could destroy that print head from the friction of running without ink to lubricate it. That's why most printers won't allow you to print with a color missing even if you aren't using it.

If you allow a color to go empty, the residual ink in the head could clog and become permanently blocked. You would never be able to print that color again. So always replace ink cartridges as soon as they are empty.

Leaving your printer on takes very little power. Every so often the printer sends a signal to cycle the ink in the heads so it doesn't clog. If you turn your printer off, the next time you turn it on it will do a cleaning which wastes a lot of ink. The excess ink is soaked up by the waste pad beneath the printer. When the waste pad is full, the printer stops working. Unless you want to spend more than the cost of the printer or waste a lot of time on a messy cleanup you will end up throwing the printer out. So shutting it off actually shortens its life.

If you leave the printer off for extended periods of time, the ink in the heads will clog and you will have to throw the printer away. Someone I know with a Canon (though this can happen with any inkjet) had to have the heads replaced twice within the first few months before the Canon tech told her to stop turning it off. Since then it has worked perfectly for over a year.

How to clear blocked print heads:
-leave the printer on for a day
-run several head cleanings and print the nozzle check pattern
-if that doesn't fix it, remove the cartridge(s) from the blocked head and drop alcohol where the ink enters the printer.
-reinsert the cartridges
-run one head cleaning
-wait about an hour then run some head cleanings.
-dip the print heads in Isopropyl Alcohol overnight, which you can buy from chemist
-if that still doesn't work, your heads may be clogged to the point where they need repair or replacement, which will probably cost more than a new printer.

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1 Answer

Won't print with just black ink cartridge


When you print, in the printing window, click properties, then click advanced. Most times you can select to print using black cartridge only. Unfortunately you will need to replace to get the printer working. If you need further assistance let me know.
Thank you,
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1 Answer

Horizontal colored lines through grayscale printed photos


Hi George,

It sound's like an ink-feed issue:

1) Dirty heads, even after cleaning
2) No-ink or poor quality ink
3) Damaged head: some are part of the cartridge, some are not
4) Air bubbles in ink

The test page is typically not as hi-res nor as saturated as a
photo print. The hi-res photo puts the greatest demand on the print head.

The color lines you see are actually lines of missing color,
where the head has failed to deposit ink, so one or two primary
colors are missing from the complete picture.

For example missing yellow will make a blue line.
Missing magenta will make a green line
Missing cyan will make a red line.... etc..

Clean the heads again and again, print again and again,
hoping to flush the system.

BUT, keep in mind that cleaning wastes huge amounts of
ink and tiny little cartridges of ink cost more than many new printers.

Martin

Apr 24, 2008 | Canon PIXMA iP90 Mobile Printer

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