Question about Lexmark X8350 All-In-One InkJet Printer

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Can't receive faxes

I have a lexmark x8350 all in one machine and up until a couple of weeks ago i cannot receive faxes, i went thru all of the troubleshooting guides reconfigured the fax machine rebooted and everything else, all i get is a busy signal and no response

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  • mhacoord Oct 01, 2008

    hello, big deejay, you know i did adjust my incoming rings to get the faxes coming in and that fixed the problem, i want to thank you for your help, it was great at least to know that there is someone out there who cares enough to answer, again thanks

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I just wanted to know can you adjust the incoming phone calls to fax machine

Posted on Sep 30, 2008

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I cannot get my Lexmark X8350 to fax out


Are you getting any error messages when faxing? Have you sent a fax successfully before? Make sure the printer is connected to the correct active phone line in the wall and the telephone cord is plugged into the LINE port of the printer. If problem is more of signal quality, try to lower the transmission speed to 9600 bps. Press the Fax button, then press Options 15 times to get to ADVANCED FAX. Press Select. Press Options ten times until MAX SEND SPEED appears on the LCD display. Change it to 9600 BPS using the - (left arrow) button. Press Select.

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Please follow the steps given below:
1. Press "Fax Mode" button.
2. Press "Menu" button.
3. Use the "Down Arrow" till the display reads "Maintenance."
4. Press "Select."
5. Use the "Down Arrow" buttons till the display reads "Reset Defaults."
6. Press key pad "1."
7. Press "Select."
Please let us know the results.

This will restore to factory default

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1 Answer

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hello there, Try Connecting the Lexmark All-in-One directly to the phone port...but make sure that Do NOT connect any phones to the EXT port.
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If this does not work then do get back for any further help.
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It has worked for me in serveral other installs

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2 Answers

Cannot recieve faxes


I just spoke with customer service live chat.
-press the "Fax Mode" button
-press the menu button
-The Fax menu screen will be displayed
-press down arrow button 5 times until the screen displays "Ringing and Answering."
-press the select button
-the display will show the "Ringing and Answering menu
-press down arrow button 4 times untip "Pick-up On?" is highlighted
-press the right arrow button 2 times until the screen displays "1st ring"
-press the "select" button and now "1st ring" will be set as the default.

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