Question about Lexmark Office Equipment & Supplies
The printer you actually have is a Lexmark Optra E310 or 312. The number you gave was for a toner cartridge that goes into the printer.
Sounds like your having an issue with the fusing assembly in the printer. Here's a link for the Lexmark service Manual that will walk you though testing diagnosing and resolving the issue. If you need the part I'd recommend contacting Dale @ Seattle Platen - 1-800-221-2388. He has complete availability for Lexmark parts and much cheaper than retail.
Here's the manual:
Hope that helps you.
Posted on Aug 11, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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