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Peripheral optics malfunction

When trying to use our scanner the above error message comes up. Any ideas? I can't find this message or anything about optics malfunction in the owner's manual I have.

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3 Suggested Answers

  • 15 Answers

SOURCE: Error Message - Optical Backslide Error

Hi,

The back side means it will be E3 error, then you have to clean the back side optical unit like Glass part, lamp part, ccd unt. dont use Alcohol (IP) for cleaning CCD unit. It will be a risky one.

Another one since it is giving the back side error you can scan by scanning only the front side. i think you may be aware of the front side scanning .

Posted on Nov 19, 2008

yammy_alf
  • 666 Answers

SOURCE: backend optical error

check on feeder side assembly, there might loos contact on bulb or on bulb controller.

Posted on Jun 07, 2010

  • 2 Answers

SOURCE: Receiving paper jam error even

You need to clean Transport sensor, use Compressed Air aerosol

Posted on Sep 28, 2011

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1 Answer

I receive an error F4 on my scanner when I turn it on. Will not scan. Any suggestions?


Hello Larry,

The F-4 error in Fujitsu fi-6240 scanner indicates Background change over unit malfunction alarm. It may be caused by the malfunction of background motor or optical unit or damaged optical cable.

You are recommended to contact the nearest Fujitsu scanner service center for rectification.

Thanks & regards,
ScanCare

Sep 25, 2013 | Fujitsu Fi-6240 Flatbed Scanner

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My scanner won't scan. I get the message " Scanner is busy, operation can not be completed. Canon DR-2010C Driver Version 1.1.10805.18001 (-4437).


This may mean that something is using it or that something is interfering with it. Try turning everything off, your computer AND your scanner. Wait a minute or two and then turn your scanner on first and the turn your computer back on. When your computer boots back up don't open anything except the scanner. If your still getting the message then there is something else (another attached peripheral) that may be interfering with the scanner.

Oct 29, 2010 | Canon DR-2010C Flatbed Scanner

1 Answer

The scanner is reporting an E2 error code when it draws a document in. Any ideas? Re-cycling the power clears error but comes back when I scan. thankyou in advance


Hi,

This error message means ADF front side scanning optical alarm (lower optical unit ADF) which indicates ADF (front) lamp intensity check. Please follow the steps provided below:

1. Is the upper glass (white sheet guide)of the reading section dirty?

Open the ADF, and clean the sheet guide (white part) and the glass.
# When operating the scanner, the ADF’s inside glass becomes very hot. Take serious caution as the heat can cause burns. Before you clean the inside of the scanner, turn off its power and unplug the AC adapter from the outlet and wait (at least three minutes) until it gets cold.Be careful not to pinch your fingers when the ADF cover is being closed.
Note: Cleaning should be done approximately every 10,000 sheets scanned, though it may vary depending on types of
documents scanned. More frequent cleaning is necessary when the following types of documents are scanned:
- Smooth surface document such as coated paper
- Documents printed on almost entire surface
- Documents processed with chemical materials such as carbonless paper
- Paper with a high calcium content
- Pages with pencil lead
- Document where toner is not fused sufficiently.

If the above does not help, then the issue is caused by any of the followings for which you may have to contact the Fujitsu Expert/Engineer.

1. Lower Optical unit ADF may be dirty.
2. Lower lamp may not be functioning properly.
3. The connecting cables might be damaged.
4. The connectors are not connected properly.

Hope the above information is helpful.

Regards,

TechSatya

Jun 29, 2010 | Fujitsu fi-5750C Flatbed Scanner

1 Answer

Backend optical error


check on feeder side assembly, there might loos contact on bulb or on bulb controller.

Jun 07, 2010 | Fujitsu fi-4340C Flatbed Scanner

1 Answer

I have a uniden bearcat scanner model#bc148xlt and it seems to not want to take the local frequencys and it comes up error when you hit the enter or e button


You didn't mention what frequencies you're trying to program. BC148XLT coverage ends at 512 MHz, so you will get the error message if you try to program anything above that. Also, you must be sure to include the decimal point when programming a frequency into the scanner. I hope this helps.

Need the manual for your scanner? You can download/print it here:

http://www.radiopics.com/1.%20Manuals/Bearcat/Bearcat%20BC148XLT%20%28Manual%29.pdf

For a comprehensive database of active frequencies in your area, visit:

www.RadioReference.com

Bill B

May 20, 2010 | Radio Communications

1 Answer

Error F60 call service 50FFB200 on Kodak 1500d scanner


Usuall cause of the problem is that the optics are in need of a very good clean. May also need a new lamp if cleaning does not solve the problem

Jun 17, 2009 | Kodak Office Equipment & Supplies

2 Answers

I have a fujitsu 4120 scanner that will not pull the paper even after i changed the roller and pad.


Hello,

Does the scanner displays any error message on the scanner panel? Is there any TWAIN error message?

If paper jam occurs, U1 error will be displayed on the scanner panel and TWAIN driver will display " Paper jam the ADF (Code DS32002)" error message.

This error is detected when one of the followings occurs:

1) A document does not reach the TOP sensor while the scanner has transported the document about 250 mm to pick. (The scanner
performs retry operation.)

2) The trailing edge of a document does not reach the TOP sensor after the scanner transports the document by the length (L) below. (The document may have slipped on the rollers) Scan condition Transported length.

In order to assist you with your scanner issue, Please provide the issue details with error message.

If nothing is being displayed, then the issue could be due to failure in Pick Motor function or Pick Sensor malfunction.

Hope the above information is helpful.

Thank you for contacting FixYa.

Regards,

TechSatya

Apr 24, 2009 | Fujitsu fi-4120C Path-Through Scanner

1 Answer

Error Message - Optical Backslide Error


Hi,

The back side means it will be E3 error, then you have to clean the back side optical unit like Glass part, lamp part, ccd unt. dont use Alcohol (IP) for cleaning CCD unit. It will be a risky one.

Another one since it is giving the back side error you can scan by scanning only the front side. i think you may be aware of the front side scanning .

Sep 13, 2008 | Avision AV 610C2 Flatbed Scanner

3 Answers

Fujitsu M4097D error about Front side optical alarm


HI,
I work on the fujitsu scanner hotline. This message means that the optical unit needs to be replaced, there will be very little you can do to fix this problem.

Apr 06, 2008 | Fujitsu M4097D IPC Path-Through Flatbed...

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