Question about HP PSC 2355 All-In-One InkJet Printer

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Print Access Door?

Hi, my printer keeps telling me that my print cartridge access door is open, but everything seems close. I just move from one house to another and this problem just started to occur at my new house.

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  • 876 Answers

Dis you put any packaging in the printer to protect it? Just make sure that there is nothing unusual under the lid.

Posted on Aug 16, 2008

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Hp f30 has new ink cartidge and paper but ink button still flashing and not printing alignment page.


Hi,

Here are some steps that can help you resolve the problem.

Close the cartridge access door securely, if cartridge access door is open even slightly, the print cartridge light will blink.
1. Open the cartridge access door, once carriage moves to the center of the printer.
2. Check inside the printer and make sure that there are no obstructions that are preventing the cartridge access door from closing , if there's any obstruction remove it.
3. Close the cartridge access door completely.

Do the Print Self Test
Press and hold the Cancel button, and then press the Start Copy Color button
Release both buttons at the same time

If the issue persists, Make sure that the cartridges are installed
1. Open the cartridge access door, once carriage moves to the center of the printer.
2. Wait until the carriage is idle and silent
3. Check the cartridge slots in the carriage to make sure that the cartridges are installed.
4. Try to reinstall it again.
5. Lightly press down on a cartridge to release it, and then pull the cartridge toward you out of its slot.
6. Check the nozzles on the cartridges to see if the protective tape is still attached
Note: Do not touch the copper-colored contacts or ink nozzles
7. Hold the cartridge by its sides
8. Slide the cartridge into its designated slot at a slightly upward angle.
9. Press the cartridge inward until it snaps into place
10.Close the cartridge access door

Do the Print Self Test
Press and hold the Cancel button, and then press the Start Copy Color button
Release both buttons at the same time

If still the problem persist contact HP for the service.


I hope this will be able to help you.

Thank you for choosing Fixya

Mar 10, 2011 | HP DeskJet F380 All-In-One Printer

2 Answers

It keeps on sayin my access door is open but my printer doesnt have a rear door


Access door is usually the one that opens to allow the insertion of new cartridges. Try opening and closing that one and restarting the device after completely unplugging from the mains and waiting 30 secs.
Please rate this answer!!
Cheers
Bob

Jan 09, 2011 | Printers & Copiers

1 Answer

My printer is showing an E sign, and flashing lights next to the ink symbols, but I have changed both cartridges


Issue : One or both Check Print Cartridge lights are blinking. On light Resume light Check Print Cartridge light Paper Type lights On Off Blinking Off Figure 7: Check Print Cartridge light is blinkingc01058982.gif Cause 1

The print cartridge access door is open.

Solution 1

Make sure that the print cartridge access door is completely closed.

Figure 8: Close the print cartridge access doorc00858057.jpg Cause 2

The print cartridges are missing or not seated correctly.

Solution 2

  1. Open the print cartridge access door. Allow the carriage to move to the center of the product.
  2. Make sure that both print cartridges are installed. If one is missing, obtain a compatible print cartridge and install it in the slot. To check the cartridge compatibility for your product, go to HP SureSupply . To identify your cartridge type in a language other than English, click the language link that appears near the globe icon in the top right corner of your browser.
  3. Run a finger along the top of the print cartridges. If any are sticking up, gently press the print cartridge down and forward into the slot until it clicks into place.
  4. Close the print cartridge access door. If a new print cartridge is installed, the product automatically aligns the print cartridges.
  5. Try the print job again.
Cause 3

The plastic tape was not removed from the print cartridge.

Solution 3

  1. Open the print cartridge access door. Allow the carriage to move to the center of the product.
  2. Gently press down on each print cartridge to release it and then slide each print cartridge away from the product, out of its slot.
  3. Turn the print cartridge over so that the ink nozzles are facing up and make sure that the plastic tape has been completely removed from the print cartridge. Remove any plastic tape that remains. CAUTION: Do not touch the ink nozzles or the copper-colored electrical contacts on the print cartridge.
  4. Slide each print cartridge into its slot and then gently press the cartridge down and forward until it clicks into place.
  5. Close the print cartridge access door and try the print job again.
Cause 4

The print cartridge is not intended for use in this HP All-in-One.

Solution 4

  1. Open the print cartridge access door. Allow the carriage to move to the center of the product.
  2. Gently press down on each print cartridge to release it and then slide each print cartridge away from the product, out of its slot.
  3. Make a note of the number on the print cartridge label.
  4. To check the cartridge compatibility for your product, go to HP SureSupply . To identify your cartridge type in a language other than English, click the language link that appears near the globe icon in the top right corner of your browser.
  5. Make sure that each print cartridge is compatible with the product. If both are compatible, reinstall the print cartridges, close the print cartridge access door, and continue with the next solution. If the print cartridges are not compatible with the product, replace them with genuine HP print cartridges that are compatible with the product.
Cause 5

The print cartridges might be defective.

Solution 5

Replace the print cartridges with genuine HP print cartridges that are compatible with the product.

NOTE: The printer might be packaged with only a tri-color print cartridge.

If all of these steps have been completed and the lights continue to blink, continue to the Service the

Jul 21, 2010 | HP Deskjet F4180 All-in-One InkJet Printer

1 Answer

I cannot insert the paper tray please help


hello.....

Causes of repeated paper jams If paper jams occur repeatedly, one of the following may be causing them: The paper is being pushed in too far. The paper should only be pushed in until the first resistance. Continuing to push the paper in will force the paper up into the paper rollers and will cause the printer to pull in multiple pages. Obstructions in the paper path. Open the all-in-one (front and back) and check for obstructions.
  • Unlocked rear access door. Follow the steps above to install the rear access door correctly (see Figure 3). If this condition is present, the paper will skew in the all-in-one.
  • The paper guides are not positioned against the paper. Adjust the paper length and width guides so they fit snugly against the paper.
  • Incorrect paper. The paper should be flat and smooth with no folded, torn, or rough edges. Papers with a glossy finish and coated papers may not feed into the unit correctly. Paper that has already been printed on once can also cause problems.
  • Partially installed paper tray. The paper tray must be inserted all of the way into the all-in-one.
  • Dirty paper feed rollers. Over time paper fibers and dust will stick to the rollers and should be removed.. Also verify that the rollers on the rear access door are clean and turn freely.
Check Paper light flashes but there isn't a paper related problem The check paper light may also flash if there are other problems. Verify the following conditions:
  • Verify that the print cartridge door is closed.
  • The print carriage may be jammed, follow these steps to correct the problem:
    1. Open the print cartridge access door. If the print carriage can move, it should move to center. If the print carriage stays all the way left, unplug the power cord and then plug it back in. This will reset the unit and may allow the print carriage to move from the left.
    2. Disconnect the power cord from the all-in-one.
    3. Remove both print cartridges.
    4. Move the print carriage left and right slightly to verify that the print carriage will move freely. If the print carriage will not move freely, check for obstructions.
    5. Close the print cartridge access door.
    6. Plug the power cord back in.
    7. After the all-in-one initializes, the print cartridge light will flash. Open the access door and install the print cartridges.
    8. Close the print cartridge access door. If the problem returns, remove the print cartridges and wipe the electrical contacts before reinstalling them.
  • Try to make a copy. If it pulls in paper but cannot make a copy, there may be a problem with the scanner mechanism


Thanks


Jun 15, 2010 | HP Photosmart 8250 InkJet Printer

1 Answer

A message keeps saying print cartridge access door


check that sensor function while open / close upper cover, some time hook type sensor connector broken and need replacement. check also roller for possible stock paper.

Apr 04, 2010 | HP OfficeJet 6210 All-In-One InkJet...

1 Answer

Printer stopped printing; amber teardrop is flashing; no paper jam; cartridges should not be empty. Shouldn't there be a notice of low ink before it just stops printing? Or, the printed pages be faint? All...


The top access door on the printer might be open, or there might be something wrong with the print cartridge.
  1. Check to make sure that the top access door is firmly closed.
  2. If the light continues to blink, open the top access door. When the top access door opens, the print carriage moves so the yellow arrow on top of the print carriage points to a drawing of a cartridge inside the cover. Each drawing describes a symptom.

Jan 09, 2010 | HP DeskJet 5550 InkJet Printer

2 Answers

Error message: "Door Open"


HI there,
Follow the steps below:
Step one: Close the print cartridge access door
1.Verify that the print cartridge access door is completely closed. It may appear to be closed, but if it is not completely closed, the error message will display. Verify that there are no obstructions blocking the door.
2.If you are unsure how to close the print cartridge access door on your model, consult your User Guide for more information.
Figure 1: Examples of closing the print cartridge access door (your model may vary)
f3e57be.gif If you have attempted to completely close the access door and the error still appears, there may be a problem with the door sensor and the unit may require service.

Step two: Service your product
If you have completed all the steps listed above and are still experiencing a problem, service the product.

Good Luck!!!

neo

Feb 28, 2009 | HP OfficeJet Pro L7580 Color All-in-One...

1 Answer

Paper Jam


Causes of repeated paper jams If paper jams occur repeatedly, one of the following may be causing them: The paper is being pushed in too far. The paper should only be pushed in until the first resistance. Continuing to push the paper in will force the paper up into the paper rollers and will cause the printer to pull in multiple pages. Obstructions in the paper path. Open the all-in-one (front and back) and check for obstructions.
  • Unlocked rear access door. Follow the steps above to install the rear access door correctly (see Figure 3). If this condition is present, the paper will skew in the all-in-one.
  • The paper guides are not positioned against the paper. Adjust the paper length and width guides so they fit snugly against the paper.
  • Incorrect paper. The paper should be flat and smooth with no folded, torn, or rough edges. Papers with a glossy finish and coated papers may not feed into the unit correctly. Paper that has already been printed on once can also cause problems.
  • Partially installed paper tray. The paper tray must be inserted all of the way into the all-in-one.
  • Dirty paper feed rollers. Over time paper fibers and dust will stick to the rollers and should be removed.. Also verify that the rollers on the rear access door are clean and turn freely.
Check Paper light flashes but there isn't a paper related problem The check paper light may also flash if there are other problems. Verify the following conditions:
  • Verify that the print cartridge door is closed.
  • The print carriage may be jammed, follow these steps to correct the problem:
    1. Open the print cartridge access door. If the print carriage can move, it should move to center. If the print carriage stays all the way left, unplug the power cord and then plug it back in. This will reset the unit and may allow the print carriage to move from the left.
    2. Disconnect the power cord from the all-in-one.
    3. Remove both print cartridges.
    4. Move the print carriage left and right slightly to verify that the print carriage will move freely. If the print carriage will not move freely, check for obstructions.
    5. Close the print cartridge access door.
    6. Plug the power cord back in.
    7. After the all-in-one initializes, the print cartridge light will flash. Open the access door and install the print cartridges.
    8. Close the print cartridge access door. If the problem returns, remove the print cartridges and wipe the electrical contacts before reinstalling them.
  • Try to make a copy. If it pulls in paper but cannot make a copy, there may be a problem with the scanner mechanism

May 21, 2008 | Printers & Copiers

1 Answer

Print cradle cannot move error


hi,

this seems to be a hardware problem..... anyway try this...

> unplug the powerchord
> open the rear access door, and check whether there is any paper jammed or any bit of paper or thread stuck inside.... if so remove it
> clean the rollers using a lint free cloth
> close the rear access door
> open the door so that you will get full access to the cartridges...
> move the cartridges to and fro for several times manually with your hand
> close the door
> plug the power chord
> try again to copy multiple pages


thanks and regards
agnel

Mar 17, 2008 | HP PSC 1210 All-In-One InkJet Printer

1 Answer

Paper jam?


Check Paper light flashes but there isn't a paper related problem The check paper light may also flash if there are other problems. Verify the following conditions:
  • Verify that the print cartridge door is closed.
  • The print carriage may be jammed, follow these steps to correct the problem:
    1. Open the print cartridge access door. If the print carriage can move, it should move to center. If the print carriage stays all the way left, unplug the power cord and then plug it back in. This will reset the unit and may allow the print carriage to move from the left.
    2. Disconnect the power cord from the all-in-one.
    3. Remove both print cartridges.
    4. Move the print carriage left and right slightly to verify that the print carriage will move freely. If the print carriage will not move freely, check for obstructions.
    5. Close the print cartridge access door.
    6. Plug the power cord back in.
    7. After the all-in-one initializes, the print cartridge light will flash. Open the access door and install the print cartridges.
    8. Close the print cartridge access door. If the problem returns, remove the print cartridges and wipe the electrical contacts before reinstalling them.
  • Try to make a copy. If the all-in-one pulls in paper but cannot make a copy, there may be a problem with the scanner mechanism. Contact HP for assistance.

Nov 01, 2007 | HP PSC 1410 All-In-One InkJet Printer

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