Olympus SP800UZ Digital Camera Logo
Anonymous Posted on May 03, 2011

I have a SP-800UZ olympus and for a whole year i could transfer my pics with no problem to the pc. Now i cannot...the ib program does not recognize the files. Whats wrong?

1 Answer

Willem.

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  • Expert 359 Answers
  • Posted on May 07, 2011
Willem.
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Can you view the pictures in the camera directly? Are the pictures on internal memory or on placed SD card? If the pictures are NOT shown within the camera or when you put in a SD card and your pictures are on internal memory... you can change the menu settings accordingly. If pictures are not shown in the camera, you might want to try the camera Data Repair option: Manual page 41. Check if the camera is seen by the computer as USB Removeable device. You can also manually transfer the pictures with e.g. the Windows Explorer.

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  • Anonymous May 08, 2011

    the cam is seen by the computer as USB and i can tranfer my photos (copy paste). i can see the photos dierectly in the cam and they are on internal memory...the problem is with the ib program, because it cannot recognize the photos and i cannot edit them..i did not explain my problem right..im sorry but thanks a lot for the help...:-)

  • Willem.
    Willem. May 08, 2011

    In any case you should try the Data Repair option, which may repair the database. After that you may rebuild it from the ib software pointing it to the folder where your images are. The [ib] software is quite ugly, bloated and full of bugs. You may want to use better and also free Olympus software:http://support.olympus-imaging.com/ov2do...
    You need to give your cameras serial number to download it.

  • Anonymous May 08, 2011

    oh!!!thanks a lot!!!that's a better idea...than to try work with ib.I ll try the data repair option anyway.thanks again!

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Hi I've had an olympus SP-800Uz for a year and from one moment to the other the IB program installed on my PC will not open. I can't transfer new pictures nor see the ones stored in the IB...

Best thing to do is to un-install and re-install the Olympus ib program.
If problems exists to continue, you might want to consider installing
another free and better Olympus program, the Olympus Viewer 2.
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I have OLYYMPUS SP-800UZ model, i'm not able to transfer pics from the inbuilt camera memory. how can i get those pics

1. You should be able to transfer the pictures after connecting the camera to the PC.
A removable USB device or SP800 labeled entry should be visible.
2. Use the Windows Explorer to copy the pictures.

Or you can use the installed Olympus ib software to copy them.

If the software is not installed any more, it still might be on the camera's internal memory (setup.exe)
If not, The ib software you can find here and alternative and better Olympus Viewer software here.
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I bought an Olympus SP -800Uz in Las Vegas U.S.A. Should it have had seperate software in the box, Joan U.K.

No, the Olympus SP-800uz has the PC Software on its internal memory.

The quickstart guide does tell the procedure to follow: Initialize camera
and installing the ib software. If you did format the internal memory of the
camera, the software setup is lost. You can find alternative and better
Olympus software here. The ib software you can find here.
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I lois cd for my software olympus sp-800uz

The Olympus SP-800uz digital camera does not come with a CD.
All PC software is delivered on the cameras internal memory (setup.exe).

When you need software, you can also use the better and free
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I have an olympus sp 800uz camera and my computer won't recognise it to download photos

1. You might be able to download foto's from the camera, when you do it manually from within the installed Olympus program. Windows XP has problems with auto downloading foto's from ib.
2. Otherwise, check if the computer is recognizing the camera (see LCD) and with the Explorer if a removeable memory device is available from the camera.
3. Try putting the camera into another USB port, or try the camera on another computer.
4. As an alternative, you might want to install a better and also free Olympus program:
http://support.olympus-imaging.com/ov2download/index/?Lang=ENU
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Lost software for olympus sp 800uz

http://www.olympusamerica.com/cpg_section/cpg_support_downloads.asp?id=1499

You might want to consider NOT connecting your camera to your computer. The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.

Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo cataloging program, such as Picasa ( http://picasa.google.com ).
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I have charged up my battery on my SP-800UZ Olympus camera, can plug it into the pc, but no program comes up to help me upload my pics from the camera to the pc. I cannot figure out where to go to install...

The Olympus initialization [ib] software is loaded on the internal memory of the Olympus Sp-800uz camera. If you are using a SD / SDHC memorycard, take it out of the camera and reconnect the camera to the computer. If the camera does not pop-up a message to install the software, look with e.g. the windows explorer if there is any Removeable Device which corresponds with the memory of the camera. If there is, open it and look for a setup.exe program. If available, run it to install the software.
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Installed the Olympus sp-800uz to my computer, the program was running ok at first but when i click on the icon to open to view photos it does not open. What should i do to correct this problem?

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See: http://support.olympus-imaging.com/ov2download/index/?Lang=ENU
You need to put in your camera serialnumber to be able to download it.
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Tried to install new camera but it has not brought up the users manual or IB programme. I can upload photos to the Olympus master programme.

The Olympus SP-800uz users manual can also be downloaded:
http://www.olympusamerica.com/cpg_section/cpg_support_manuals.asp?id=1499
or English:
http://www.olympusamerica.com/files/oima_cckb/SP-800UZ_Instruction_Manual_EN.pdf
The Olympus [ib] software is on the cameras internal memory, if you did not format (delete) it. Look there for the setup.exe and run it. Although the best alternative free Olympus software is Olympus viewer 2 which replaces also Olympus Master 2:
http://support.olympus-imaging.com/ov2download/
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When initializing the camera, there is nothing (no program) to pull up on the computer.

The Olympus [ib] software is on the internal memory of the SP-800uz camera. It should gave a message tio the user to install it after the first initialization. Remove any placed SD / SDHC card from the camera. Check if the camera memory is detected on the computer as a Removeable USB Device.
You may browse this device with the Windows Explorer and look for any setup.exe to install the Olympus [ib] software. As a (better) alternative, use the much more stable and less bloated free Olympus Viewer 2 software: http://support.olympus-imaging.com/ov2download/index/?Lang=ENU
You have to give your cameras serial number to be able to download it.
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