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I'm having trouble locating my document I just scanned

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  • cjhorton Aug 11, 2008

    don't know exactly!

  • Coss May 11, 2010

    What program are you using for scanning?

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Ok, so describe the process you do to scan.
Such as "This, then that, can ABC shows up on the screen, etc"

Once we can determine what is controlling the scanning, then we might be able to figure out where it's going.

You might also want to try doing a search by date.

Click on START>SEARCH>Files or Folders>All files and folders>Then choose "When was it modified"
If you did the scanning today, put in todays date.
Look at the results, and it should point you in the right direction as to where they are going.

Let me know what it comes up with.

Posted on Aug 11, 2008

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Do you have problem with multiple copies or just wit puling scans?
Try to say that the original is feed from adf, clean rollers if you have trouble with copie too.

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How do i scan a document and then email it


If you haven't done so, install the cd that comes with the HP Officejet package. Once correctly install, you should go to "All Programs" and locate "HP Solution Center" Click on HP Solution Center, click "Settings", click "Scan settings and preferences", choose either "scan document" or "scan picture" If word document then under File type: locate "PDF(*.pdf) If document is a picture then under File type: locate "JPEG image(*.jpg), click ok. Step 2 Choose between Scan Picture or Scan Document, click accept Step 3 your file is locate under "My scan" Hope that helps

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No scan options say refer to device documention to trouble shoot


Try ths:
This happens mainly when you try to scan from the printer ;
Always try to scan from HP solution center but still here is the resolution:
Open Hp Solution center
Click on Settings
Click on scn settings
click on Scan to Setup
Select all the option available to updrade the Front panel menu list and click on ADD
Click on Update;
Restart the computer and the printer and try to scan.
It should resolve the issue.
Regards Soumajit

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1 Answer

Scan multiple pages to email


Do you have Microsoft Office?? If you do try this:

First, gather the paper you want to scan. If your scanner has anADF, you can load a stack of pages at a time. The first time you scan,Document Imaging detects the ADF for you.For more information about the ADF and whether your scanner has one,see the documentation that came with your scanner.
You will also want to sort your paper; if you have color pages thatyou want scanned in color, sort these in a separate stack from theblack and white pages. Load your first page, or first stack of pages(with an ADF) in your scanner.
Then, start Microsoft Office Document Scanning (the scanning component of the Microsoft Office Document Imaging program.)
  • On the Windows Start menu, point to All Programs (Programs in Windows 2000), point to Microsoft Office, point to Microsoft Office Tools, and then click Microsoft Office Document Scanning.
Tip If Microsoft Office Document Imaging is already running, you can start the scanning component by clicking Scan New Document on the File menu.
Set up your scanning optionsIn the Scan New Document dialog box, do one or more of the following:
  • To view your scanned file(s) in Document Imaging after they have been scanned (recommended), select the View file after scanning check box.
  • If your scanner is equipped with an ADF, click Scanner, and then select the Use automatic document feeder check box.
  • If your scanner is equipped with an ADF and you have double-sided originals, select the Original is double sidedcheck box to scan both the front and back of multiple pages. Place thepages in the feeder so that the page fronts are scanned first.The Microsoft Office Document Scanningdialog box will appear after each scan, allowing you to turn the pagesover and scan the page backs. Document Imaging automatically collatesthe pages in the correct order after scanning is complete.
  • If you have a true duplex ADF (one that automatically scans both sides of the page), do not select the Original is double sided check box. Instead, in the Scan New Document dialog box, click Scanner, and then select the Show scanner driver dialog before scanning check box. When your scanner driver dialog box appears during scanning, select the proper duplex settings.
  • If you want to scan pages manually, select the Prompt for additional pages check box. Office Document Imaging will pause after each page is scanned, allowing you to place the next page in your scanner.
  • By default, optical character recognition (OCR) is performed onyour document during the scanning process. Although performing OCR addstime to the scanning process, it also has the following benefits:
    • When you open the scanned document in Microsoft Office DocumentImaging, you can search for recognized text in the document, copyrecognized text in the document to another document or program, andsend recognized text in the document to Microsoft Word, withoutperforming OCR manually.
    • You can have your scanned files saved with an automatic filename based on the first words on the page (this is the default.)
    To turn off OCR during the scanning process (you can perform OCRmanually in the document in Document Imaging after scanning), do thefollowing:
    1. In the Scan New Document dialog box, select the preset you want to use, such as Black and white.
    2. Click Preset options, and then click either Create new preset (and then type a name for the preset), or click Edit selected preset.
    3. On the Processing tab in the Preset Options dialog box, clear the Use OCR to recognize the text of the scanned image check box.
Select location, name, or file type for the scanned filesPart of the scanning process is to save a scanned page to a file. Bydefault, when you scan multiple pages, the pages are saved in one file.If you want to save each scanned page as a separate file, select thenaming convention for the scanned files, or change the location or fileformat of the scanned files, do any of the following:
  1. In the Scan New Document dialog box, select the preset you want to use, such as Black and white.
  2. Click Preset options, and then click either Create new preset (and then type a name for the preset), or click Edit selected preset.
  3. Do one or more of the following:
    • To save each scanned page as a separate file, select the Save each page as a separate document check box on the Page tab.
    • To change the location for the saved files, click the Change button on the Output tab, and select a location.
    • To select the way the individual files will be automatically named, click one of the File Name options on the Output tab. (If you have turned off OCR during scanning, you will be unable to use the Auto name based on first words on page option.)
    • To select the file format the scanned pages will be saved in, click the Advanced button on the General tab, and select the options you want.
  4. Click OK.
Scan your pages
  1. In the Scan New Document dialog box, make sure the preset you want to use is selected, and then click Scan. If you selected the Original is double sided check box or the Prompt for additional pages check box, the Microsoft Office Document Scanningdialog box appears periodically to let you know that the scanner hasfinished. You then have the option to continue scanning (place anotherpage in a scanner that doesn't have an ADF) or turn your page or pagesover to scan the other side. Arrange your page or pages as desired, andselect the option you want to continue scanning.
  2. When all pages, all sides have been scanned, click Done in the Microsoft Office Document Scanning dialog box.
  3. To scan additional pages, review the Get started section above, and then repeat the instructions in this section (Scan your pages.)
Organize pages in the saved file(s)Now that you've finished scanning, it's time to take a look at theresults. If your scanned pages are not open in Document Imaging, do thefollowing:
  1. On the Start menu, point to All Programs (Programs in Windows 2000), point to Microsoft Office, point to Microsoft Office Tools, and then click Microsoft Office Document Imaging to start Document Imaging.
  2. In Document Imaging, click Open on the File menu.
  3. Locate the file you want to open (by default, the scanned page(s)is saved to the My Documents folder with an auto filename based on thefirst words on the page, such as Page1of.tif) and then click Open.
  4. Repeat steps 2-3 until all of the files you need are open.
You now have an online version of your stack of paper. Here are a few tips to get you started organizing pages.
  • Rearrange pages within a document In the thumbnail pane (thumbnail pane: Presents the current scanned document as one or more small images.), select one or more pages to move. Click any selected thumbnail and drag the selection to the new location in the thumbnail pane.
  • Copy a page to a new document In the thumbnail pane, select the page you want to copy. On the Page menu, click Copy Page. Switch to the Document Imaging document into which you want to insert the copied page. In the thumbnail pane, select the page that precedes the location where you want to paste the copied page. On the Page menu, click Paste Page.
  • Delete a page In the page pane or the thumbnail pane, click the page you want to delete. On the Page menu, click Delete Page.
For more information about scanning or organizing pages, see Microsoft Office Document Imaging Help.
The papers that were once cluttering your desk have now beentransformed into electronic documents. Within these documents, you canarrange pages, move pages to different documents, delete pages, printpages, add annotations, copy text to other Office programs, or send apage to someone in email. And still have room on your desk for yourcoffee.

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1 Answer

Scaned documents have many black areas even in the preview mode.


Open up the document feeder and look for dirt on the scanner glass.

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Scanning


go here
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00503569&cc=us&lc=en&dlc=en&product=441240&dlc=en&lang=en

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2 Answers

I can't Scan 8 1/2 by 14. It cuts the scan to that of a regular paper. I can fax by 8 1/2 by 14 and it comes out alright. how i do the set up. I used the set up in the scan but it did not help.


I also had problems scanning legal size documents with a Brother MFC-7440N. The documents would scan but would not come out complete. A large portion of the text would always be left out and only an image of the size of regular page size would come out. I knew it had to be something with the settings, so after experimenting with my MFC-7440N I came to the conclusion that I was not going to find the solution on the actual machine. I had a "Hunch" that I would find my solution by connecting the printer to my laptop computer and use the software that came with it. After a couple of minutes I was able to scan Legal Size documents in a breeze... I should of done this months ago. All scanned docs came out in full size.

So I took some screen shots to post them up here to let everyone know how to scan legal size documents since I noticed that people are having trouble just like I did. With this instructions you will also be able to scan any available size documents with a Brother MFC-7440N. I will also guide you step by step. After step 4 the remainder steps are OPTIONAL unless you need to change the color or picture file types. Okay, here we go!

Step 1.
Make sure your MFC-7440N is connected to your computer and the computer has the software installed that came with the printer.
Place the Legal Sized documents/papers that you want to scan on the Paper Feeder Scanner located on the most upper area of the machine.

Step 2. On your computer, go to START then to DEVICES and PRINTERS, or CONTROL PANEL then DEVICES and PRINTERS. Locate the icon of your MFC-7440N. If its not your DEFAULT printer make it the default one. Then RIGHT Click on the icon. A menu will pop open. Locate START SCAN and click it.

Step 3. A small window will open that will give you various options to scan a multitude of sizes and different settings. Locate where it says SOURCE. The default setting might be FLATBED meaning the flatbed scanner of your machine. Click the drop down menu and select FEEDER. By selecting the feeder option your computer will tell your machine to use the automatic paper scanner located on the most upper area of your machine.

Step 4. Locate PAPER SIZE. Click on the drop down menu and then select Legal 8.5 x 14 inches (216 x 356mm).
If your documents are already located in the feeder you can now go ahead and click SCAN and your documents will begin to scan.
Your scanned documents will be saved in a file folder in your computer and that file will pop open for your convenience once all documents are scanned.

If you need to change COLOR or Black and White setting plus Picture File Types such as Jpeg or Tiff just click on their respective drop down menu before clicking SCAN.Here are some pictures to help me illustrate it.

I hope you find this helpful.

Thank You!

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