Question about Ricoh Aficio CL2000N Laser Printer

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Card Stock/Thick Paper is not Fed From the Bypass Tray

The paper starts to feed, goes in about 1/4 - 1/2 inch, then twists a slight amount and the paper jam message comes on. We've tried everything. HELP!

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  • ddar Aug 11, 2008

    Do you have any other suggestions?

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Either the feed roller is slipping pls clean with moistened cloth, ensure that you have selected the right paper size in the properties once you have selected the print file pls

Posted on Aug 11, 2008

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Check the inside of the printer, ensure that there is no paper or foreign object stuck, sometimes they go undetected and they can affect normal printer feeding.
Try pulling out the paper tray and check the paper feeding mechanics underneath the printer.
Usually feeding problems are mechanic, if you cannot fix them in this simple way you will need to take printer apart and check feeding traction mechanics, this is usually a job that is better done at a repair shop.

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That stock might be too heavy for a bizhub.

Specifications state the following:

Plain paper (16 lb to 24 lb),
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thick paper 3 (55-3/4 lb to 68 lb),
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These specs are directly from the user guide.

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