Question about Sharp AR-BC320 All-In-One Led Printer

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Sharp AR-BC320 Scanner Setup

Sharp AR-BC320 Scanner mode, it scans and sends it to an email address, how do i setup the mail server settings with userid and pw, etc?

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  • dowens639 Nov 21, 2008

    I am having a similar problem. did you find an answer?



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Login to the copiers web interface (the ip address of the printer ex: 192.168.XX.XX) you will see Network Scanning. Here you can change all the scanning e-mail options.

Posted on May 20, 2009


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Error code c4-oo

This is normally an authentication error when scanning to email.

Take a look at this walkthrough, it will show you how to utilize Gmail's SMTP servers using any gmail mail account. Setup Scanning to Email on Sharp Printer using GMail SMTP Servers

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What is network error (CE 03)

There is something not setup at all on the webpage or setup wrong on the webpage of the copier to allow you to scan to email. Need an IT guy make sure that your SMTP, DNS and reply address are correct on the webpage of the machine.

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I'm trying to use my Sharp AR-M355N as a scanner for the first time. I've already made sure it's properly hooked up to the network and have successfully printed to it. I scanned a test page, put in the...

When scanning to e-mail you would need to enter the details of a smtp server e.g. Gmail, as well as your DNS settings into the photocopier via the web browser. To access the browser, enter the I.P. address of the copier into the web address & this will give you the front page of the copier. To access the network settings you'll need the user name : admin & the password Sharp. Depending on the firmware version the machine must have SSL installed, if it hasn't then unfortunately you will not be able to scan to e-mail. The alternative is to scan to SMB (folder), again this is set up via the web browser.
Hope this helps.

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I would like to scan a color picture and send it to my e-mail address. What are the exact steps to do this.

Type the machine ip adress on the adress bar of the machine and hit enter.
Then the machine webpage will appear

1. Click the Network Settings link, login asadmin, username is admin and password is also admin and click the Services Settings link.

2. Use the SMTP server IP addresses in the Primary andSecondary Server fields rather than the server names.

3. Verify if the mail server is using the default SMTP portof 25. If it is not, then change the Port Number to match the server. Port 587is a commonly used port if authentication is required.

4. The Reply Email Address must be a valid local emailaddress for some mail servers or messages will be discarded. If using a Reply Email Address like: noreply@whatever.comor confirm that the email address actually exists.

5. If the server is running SSL (GMail uses SSL) for bettersecurity, check the box next to Enable SSL. Click here for instructions on how to setup scan to GMail.

6. Leave the User Name and Password blank temporarily andperform the Connection Test. A successful response will verify that the serveris really a valid SMTP mail server.

The following should be performed byan I.T. person

Mail server settings

1.Createa new user account and password for the mfp on the mail server this useraccount name , the name set in the mfp

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We cannot scan to email from our Sharp AR-M237 Multi-function "Error[973]: Incorrect format for Primary SMTP Server." I am using all the settings for SMTP that I use everywhere else. HELP?-pjm

Model AR-M257 - I have several Sharp MFP devices at different locations and all are set up to scan through our email server using a special account I have just for this purpose. I have all of them setup using the external IP address of our Exchange server (not its name or FQDN) and I have firewall rules setup to allow SMTP from the WAN IP addresses of our different offices to the LAN IP address of the Exchange server. It worked at all the others but this one. I was getting the following error when trying to send a status message (under Log) from the device to my email account as a test: [error 973] incorrect format for primary smtp server. And when I tried to scan through our email server I would get "network error". However, a connection test succeeded. I had everything set correctly for SMTP and DNS but as I was trying anything I could to get it working I went to mDNS under Services and it was enabled. I disabled it and then I could get a status message to be sent to me and we could send a scan through our email server.

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How to scan to e-mail

Hi this is kamal....

pls read and do these steps carefully.. definitely u will get solution..

SCAN DIRECTLY TO E-MAIL FROM THE MACHINE- The direct "scan to e-mail" function was the hardest thing to setup. You have to have an actual POP e-mail address for your scanner, which is how it sends PDFs or JPGs of TIF files directly from the box. Getting an e-mail account setup is simple enough, but the control panel won't recognize the servers by name, for example standard pop mail server names list POP.GMAIL.COM. Instead you have to actually convert the server names into IP addresses (I found a website somewhere that did this) and insert that IP address into the control panel.

Once setup, the scan-to-email function works just as you'd expect. But it requires way too many key strokes on the machine to actually send the document. "Are you sure, Are you really sure, Are you really really sure?" (not exact quotes, but you get the idea)

I'm in my late-twenties with a background in the tech field, yet programming this direct-to-email function had me cussing and pulling my hair out. I imagine most people will setup the network scanning application and stop there. The network scanning application is actually a lot more versitile than the direct scan-to-email, even though it requires you to have your computer turned on. But using the network scanning the document just appears, then you can forward it to whatever e-mail you want via your computer (and keep your hair).
best regards
kamal singh

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Use SMTP relaying. Set up a computer with SMTP relaying. Go into the Remote Setup Program for your Brother MFC and select Setup Server. Use the IP address of that PC in the Server Settings and set Auth for SMTP to None. Worked great for me. This document can help you set it up on the relaying computer/server.

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The new fire wall was set up with a password, free the password on the server setup, that should eliminate block.

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Check your primary and secondary dns entry.Also a return admin address is required.
Regards Ed

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