When I try to send a fax it gives me a message that says Remote Fax Error. It will let me recieve faxes but not send them. It was given to me & didnt come with a book. Whta can I do to fix the problem? Its not connected to my computer just my phone line. Thanks Mary!!
I have been sending and receiving faxes for over a year on my Lexmark X6100 printer. Now whenever I try to send a fax it will say it is sending the pages but then waits for a redial. After doing the same thing a second time it will print out "remote fax error"
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Hi. You may be having a problem with the quality of connection. Check telephone cable for any physical defects. Try to plug printer in a different phone jack in the wall. Try to call your phone company to have the line checked, maybe they can do something to increase the quality of signal. Make sure that you already registered the user information like your fax name and your fax number in the fax by going to Fax mode > press Menu > Fax setup > Dialling and Sending > Your Fax Name or Your Fax Number. You can also decrease the transmission speed of your fax by going to Fax mode > press Menu > Fax setup > Dialling and Sending > Max Send Speed > change the speed to 9600 bps > hit check to save settings. Hope this helps.
To activate it you should install the fax program. this will require that you register your fax adress.
this is a requirement of utilizing the system of sending and recieving Fax.
Just fill in the information as requested, and it will register your Fax adress.
As soon as you hav ecompleted this,you will be able to send and recieve fax,
and no more error messages, unless ther is a technical problem.
press the setup button and scroll down to tools. in tools there should be an option that says run fax test. that would give you a printed page as to which part of the hardware of the printer or the fax line failed.
What your error code means is(look below)
There is too much noise on the line
for a valid connection between two fax machines to complete. The noise
problem might go away over time.
the fax reception at a different time when telephone line conditions
have improved. Call the telephone provider if line conditions fail to
Does it only happen going to one certain fax destination or every destination? There are some things to try on the Lexmark web site.
Go to www.lexmark.com and click Support->Technical Support. Type in 4270 in the 'Search by Model' box. Type in 'Remote fax error' in the 'Search the Knowledgebase' box. There is a topic called 'Problems Sending a Fax to Specific Fax Machines' that has some good general tips.
Remote fax error means there is something wrong on the receiving end, not with your fax.
It could be that it can't negotiate the handshake with your machine (that static noise it makes when it first connects).
Or it's not set to a receive mode.
Have you tried just calling the remote fax with your phone to see if you can hear that it is in a recieve mode (you'll get the static) or that it's not going to an answering machine by mistake (a common problem)
What happens if you dial the remote fax number as a voice call on another phone? Does that number pick up? Does it give you the modem handshake noise? If not, the remote side has a problem.
Can you fax other numbers?
What happens when you dial your own fax line from another phone? If your fax does not pick up and talk to you, your fax may have a problem.