When I try to send a fax it gives me a message that says Remote Fax Error. It will let me recieve faxes but not send them. It was given to me & didnt come with a book. Whta can I do to fix the problem? Its not connected to my computer just my phone line. Thanks Mary!!
I have been sending and receiving faxes for over a year on my Lexmark X6100 printer. Now whenever I try to send a fax it will say it is sending the pages but then waits for a redial. After doing the same thing a second time it will print out "remote fax error"
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Hi. You may be having a problem with the quality of connection. Check telephone cable for any physical defects. Try to plug printer in a different phone jack in the wall. Try to call your phone company to have the line checked, maybe they can do something to increase the quality of signal. Make sure that you already registered the user information like your fax name and your fax number in the fax by going to Fax mode > press Menu > Fax setup > Dialling and Sending > Your Fax Name or Your Fax Number. You can also decrease the transmission speed of your fax by going to Fax mode > press Menu > Fax setup > Dialling and Sending > Max Send Speed > change the speed to 9600 bps > hit check to save settings. Hope this helps.
To activate it you should install the fax program. this will require that you register your fax adress.
this is a requirement of utilizing the system of sending and recieving Fax.
Just fill in the information as requested, and it will register your Fax adress.
As soon as you hav ecompleted this,you will be able to send and recieve fax,
and no more error messages, unless ther is a technical problem.
Remote fax error means there is something wrong on the receiving end, not with your fax.
It could be that it can't negotiate the handshake with your machine (that static noise it makes when it first connects).
Or it's not set to a receive mode.
Have you tried just calling the remote fax with your phone to see if you can hear that it is in a recieve mode (you'll get the static) or that it's not going to an answering machine by mistake (a common problem)
What happens if you dial the remote fax number as a voice call on another phone? Does that number pick up? Does it give you the modem handshake noise? If not, the remote side has a problem.
Can you fax other numbers?
What happens when you dial your own fax line from another phone? If your fax does not pick up and talk to you, your fax may have a problem.