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This unit has a heater on the damper door. Sometimes the heaters go bad our just weak, causeing the damper door to freezer close. You can try thawing our damper by removing it to see if the issue happens again.
defrost problem,check,freezer fan,remoce freezer back panel,check heater,find and check defrost timer,most are in the frig.if it is manual put it in defrost then check to see if the heater ib the freezer comes on,if it does then you have a bad defrost timer,if not,the freezer heater or terminater(attached to coils)is bad,chevk with your meter,let me know-mike
Can you remove the back panel inside the freezer and defrost the coils. Use a shop vac with the hose in the blow position instead of the vacuum position. And blow on the coils to defrost quickly. Hair dryers work also but prolonged use will burn up hair dryers. Now turn back on and see if the inside the freezer fan works. It should be running to keep the coils from freezing up. Also could be defrost timer. But this will be enough to get you going. Let me know how it goes. ken
Hey how yo doing? on most refriderator there are two important parts to keeping freezer from freezing over, they are the bimetal thermostat and ice pipe heater. The bimetal therostat is a preset thermostat that ranges from 54degrees farenheit to about 60, when the coils (inside the freezer compartment behind the back panel) reach the preset temp. it closes a circuit and send electricity to the ice pipe heater, to warm the freezer coils preventing from freezing over. if any one of those components fail, your freezer will continue to freeze solid until there is no more space for ice to build on coils decreasing air flow from the evaporator fan blowing air into your fridge.To test you will minor knowledge on using a multimeter.(REMEBER TO UNPLUG REFRIDGERATOR BEFORE SERVICING, IF YOU UNCOMFORTABLE WORKING ON APPLIANCE PLEASE CONTACT A PROFFESIONAL REPAIR SERVICE..) If you'd like to continue please respond.
GOOD LUCK, WORK SAFELY..